Scan exceptions in OfficeScan allow you to tell your antivirus client to ignore certain files and folders during virus scanning.  You can set exceptions for:

• Specific folders
• Specific files
• Individual Filetypes

Exceptions are set individually for each type of scan that OfficeScan can perform (Manual scan, Real-time scan, Scheduled scan).  You must specify your exceptions in all three locations in order for them to be fully effective.

If your computer has been infected by a virus, do not panic!  It is possible to clean most infections from computers without causing damage.  Be aware that you need to act quickly to minimize the damage from virus outbreaks on your computer.

What do I do when a virus is on my computer?

• What to do when your computer has a virus

What do I do when my antivirus program catches a virus?

Adware

Software that displays advertising banners on Web browsers. While not always threatening, these programs create pop-ups and can cause sluggishness in network connectivity.

Grayware

Programs that are undesirable but less serious or troublesome as malware.  Grayware includes some spyware, adware, and joke programs.

Malware

NC State supports current Trend Micro corporate antivirus products and offers free downloads to students, faculty and staff.  Alternatively, there are several University-approved antivirus products, listed in the tables below, that you may purchase and use to comply with the University's Antivirus Software Requirements, provided that you maintain up-to-date virus definitions.  There is also a list of antivirus products that are explicitly Read More >>