Computer Manufacturers' Support Information

Below is a list of manufacturers, their support phone numbers and web pages.  If you find any information to be inaccurate or if you want additional manufacturers to be included on this page, send an email to help@ncsu.edu including the manufacturer's name, phone number, address and web page address.

NEW! OIT's Walk-In Center can help repair student-owned laptops and desktops! Many hardware and software problems can be diagnosed and repaired right here on campus.  Find out more about the OIT Walk-In Center, including services available and hours of operation.

For support information about individual computer components and peripherals, see our page on Computer Component and Peripheral Manufacturers' Support.

 

Acer

Web site: http://www.acersupport.com/
Phone (notebooks): (800) 816-2237
Phone (for Aspire): (800) 938-2237

 

Apple

Web site: http://www.apple.com/support/
Phone: (800) APL-CARE

 

Asus

Web site: http://support.asus.com/default.aspx?SLanguage=en-us
Live chat: http://livesupport.asus.com/
Phone: (510) 739-3777

 

Compaq

See entry for Hewlett-Packard.

 

Dell

Web site: http://support.dell.com/
Phone: (800) 624-9896

 

Gateway

Web site: http://support.gateway.com/
Phone: (800) 846-2301

 

Hewlett-Packard (and Compaq)

Web site: http://support.hp.com
Phone (HP products): (800) 474-6836
Phone (Compaq products): (800) 652-6672

 

IBM

See entry for Lenovo.

 

Lenovo

Web site: http://www.lenovo.com/support
Phone: (800) 426-7378

 

MSI

Web site: http://www.msi.com/index.php?func=service
Phone: (626) 581-3001

 

Sony

Web site: http://esupport.sony.com/
Phone: (888) 476-6972

 

Toshiba

Web site: http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp
Phone: (800) 457-7777