ITSAC - Infrastructure Subcommittee
Focus
The Infrastructure Subcommittee is focused on acting as a steering committee for IT infrastructure issues with a charge to:
- Make policy and operational recommendations to the Information Technology Strategic Advisory Committee (ITSAC) and technical and technology recommendations to the Campus IT Directors (CITD) Committee.
- Develop, recommend and evaluate policy that covers projects and directions for development, support, management, and maintenance of the NC State IT Infrastructure.
- Create task forces or advisory groups to investigate and develop recommendations for university-wide IT infrastructure initiatives, when appropriate or necessary.
View the operational pages for this subcommittee: Team, Meetings, Documents.
Scope
The Infrastructure Subcommittee is charged with considering the following topics:
- Core Infrastructure. Defined as those technologies that are foundational for most other services provided on campus, generally below the OS layer. This includes but is not limited to Data Center Facilities, Networking, Storage, Virtualization technologies, and Service location technologies.
- Infrastructure Services. Defined as those technologies that are available so that other systems can be built upon them. This includes but is not limited to Directory Services, Databases, and Web services.
- Infrastructure Efficiency Processes. Defined as those policies, business processes, and/or standards that are made to increase the overall efficacy of the infrastructure and defer costs from duplication of or conflict between services. This includes but is not limited to areas of purchasing standards and guidelines for infrastructure equipment (servers, networking hardware, and server facility equipment) and making recommendations for services which should only have a single implementation strategy.
Within the scope of each topic the committee will also coordinate working groups, refine the structure as needed, provide recommendations and establish boundaries.
This subcommittee has subgroups, whose membership is described in the Subgroups section.
Membership
The Infrastructure Subcommittee is comprised of:
- A representative of OIT’s Infrastructure, Systems and Operations unit
- A representative of OIT’s Shared Services unit
- A Virtualization technical representative
- A Systems and Hosted Services representative
- The chairs of the subcommittee’s seven working groups
All members recommended to serve on this subcommittee will be approved by the Vice Chancellor for Information Technology (VCIT).
Structure
Chair – This subcommittee, and each of its working groups, will elect a chair from within its membership.
Secretary – This subcommittee, and each of its working groups, will elect a secretary from within its membership, if a dedicated scribe is not provided.
The chair and the membership of the working groups will be approved annually by the Infrastructure Subcommittee.
This subcommittee has subgroups, whose structure is described in the Subgroups section.
Administration
Meeting Frequency
The Infrastructure Subcommittee will initially meet monthly and determine at a later time if bimonthly or ad-hoc scheduling will be sufficient.
Administrative Procedures
The Infrastructure Subcommittee will adhere to the Administrative Procedures for IT Governance.
Subgroups
Any new subgroups created must be named using the Governance Entity Definitions for subgroups.
The Infrastructure Subcommittee has the following subgroups:
- Data Center Facilities Working Group. Absorbs the current Data Center Advisory committee and broaden its scope to include the development of a long term cohesive plan for all data centers on campus.
- Communication Technologies Advisory Group. Inclusion of the existing Infrastructure Subcommittee of the UITC (to be renamed to avoid confusion).
- Storage and File Services Working Group. This working group will be focused on the development of a game plan for meeting the needs of campus for end user data storage, file services, backups, and archiving.
- Active Directory Technical Working Group. The existing Active Directory Technical Working Group will begin reporting through the Infrastructure Subcommittee. It will retain its current relationship with the Active Directory Policy Working Group that reports through the Desktop and Applications Support Governance Subcommittee.
- Realm Linux Service Team. The Realm Linux Service Team will be a new team focused on the procedures, processes and technologies relating to Linux as a foundational component of the infrastructure and its development, security, and configuration management.
- MiddleWare Service Team. This will be a new Service Team focused on the development of a game plan for web, database and other relevant services.
- Identity Management Working Group. This working group will address procedures, processes and technologies relating to identification of university constituents and the provision of appropriate level of access to facilities, services, systems, etc. In addition, it will review recommendations regarding tools to manage all of the university identities and related identity management functions including provisioning, access management, password resets, and similar enterprise class identity topics. This working group has some overlap with the Active Directory Technical Working Group.
Subgroup members will be recruited based upon their working knowledge to contribute to the design discussion in the particular domain and based upon their view of requirements from customers/consumers of said service area.
Initially the subcommittee will develop prospective rosters for the subgroups and then petition resource management for commitment to active participation.
Data Center Facilities Working Group
Scope
- Physical Aspects of Data Centers. This includes space allocation, physical access control, funding/cost modeling, and tactical application of resources to improve the campus data centers.
- Guidelines. Defining hardware standards and requirements for equipment residing in the data centers to meet current green initiatives, minimum supportability levels, improver interoperability of derivative systems (lights out management, monitoring, KVMs, etc).
- Planning. Create a long term goal for physical security, efficient resource use, and functionality is to have a smaller number of data centers. A data center in this context is defined as a separate physical location for IT equipment including college/departmental server rooms.
Membership
Members will be recruited based on knowledge of the subject matter and ability to make decisions within a university-wide context.
- 1 Director Infrastructure Systems and Operations
- 1 OIT-ISO-Operations Representative
- 3 AITD Representatives
- 1 Libraries Representative
- 1 Environmental Health and Public Safety Representative
- 1 Facilities Representative
- 1 VC Business and Finance Representative
- 1 OIT-CT Representative
- 1 OIT-AC Representative
Communication Technologies Advisory Group
Scope
- Commodity Networking. Wireless, Campus Backbone, Distribution layers, DNS, DHCP
- Telecom. Telephone/Voicemail
- Specialized Networking. Firewalls, Network Layout/Design, Load Balancing
- Money. Funding/Cost Models
Membership
Members will be recruited based on knowledge of the subject matter, diversity of university representation, and ability to make decisions within a university-wide context. Meetings are open and representatives from each of the Colleges are encouraged to attend. Initial membership will be chosen from the existing Infrastructure Subcommittee.
- 1 Director Comtech
- 5 AITD Representatives
- 1 OIT-TSS Representative
- 2 OIT-CT Representatives
- 1 VLAN Design Working Group Representative
Storage Services Working Group
Scope
- SAN technologies
- Storage Protocols and File Systems. iSCSI, FCP, NFS, AFS, CIFS
- Backups
- Cloud Storage
- Money. Funding/Cost Model
Membership
Members will be recruited based on knowledge of the subject matter and ability to make decisions within a university-wide context.
- 1 Assistant Director OIT-ISO-Infrastructure
- 1 SAN Subject Matter Expert
- 1 OIT-TSS Representative
- 3 AITD Representatives
- 1 Client and Applications Support Subcommittee Representative
- 1 Research Subcommittee Representative
- 1 Mac SME
- 1 Linux SME
- 2 CITD Representatives
- 1 Security and Compliance Representative
- 1 Google/Cloud SME
Active Directory Working Group
Scope
- Authentication
- Directory Services
- Implementation of Identity Management directives
- Security Policy Enforcement
- Computer Management Policy Implementation
- Imaging, Patching, and Application Distribution Infrastructure
Membership
Members will be recruited based on knowledge of the subject matter and ability to make decisions within a university-wide context.
- Active Directory Domain Admins
- 1 chair of the Active Directory Policy Working Group
- 1 OIT-SC Representative
- 2 AITD Representatives
Realm Linux Service Team
Scope
- Configuration Management
- Security Policy Enforcement
- Installation, Patching, and Application Distribution Infrastructure
Membership
Members will be recruited based on knowledge of the subject matter and ability to make decisions within a university-wide context.
- 2 Linux Subject Matter Experts
- 1 ERP Specialist
- 1 OIT-SC Representative
- 1 CITD Representative
- 4 AITD Representatives
MiddleWare Service Team
Scope
- Web
- Databases
Membership
Members will be recruited based on knowledge of the subject matter and ability to make decisions within a university-wide context.
- 1 OIT-AC-SS Representative
- 1 OIT-ISO-SHS Representative
- 1 OIT-SC Representative
- 1 Web Hosting Working Group Representative
- 3 AITD Representatives
- 1 Web Developers User Group Representative
Identity Management Working Group
Scope
- Directory Services
- Authentication Services
- Authorization Services
- Integration Services
- Federation Services
Membership
Members will be recruited based on knowledge of the subject matter and ability to make decisions within a university-wide context.
- 2 OIT-AC-SS Representatives (Shared Services)
- 2 OIT-EAS Representatives (Enterprise Application Services)
- 1 OIT-SC Representative (Security & Compliance)
- 2 CITD Representatives (Campus IT Directors)
- 1 Security & Compliance Subcommittee Representative