OIT Macintosh Support

OS X Licenses

There is no free, site license for OS X at NC State. Departments and Units can order licenses at a greatly reduced cost from the NC State Apple Volume License Agreement (VLA). See the FAQ at: http://oit.ncsu.edu/macintosh/how-can-i-get-macos-x-site-license


Microsoft Office For Macintosh Licenses  

The OIT software license team has created a  Frequently Asked Questions Page for Microsoft Office.
Find it at http://software.ncsu.edu/faq/how-do-i-acquire-microsoft-office-software


Macintosh Campus Groups

There are three groups which exist on the NC State campus to deal with Macintosh and Apple Technology related issues.
MacPolicy, MacTech, and PackMUG. See the FAQ for more details at:
http://oit.ncsu.edu/macintosh/campus-macintosh-support-groups


Best Practices Before Any OS X Upgrade: 

0) Read the info on compatibility with your software:
OS X: About incompatible software - http://support.apple.com/kb/HT3258?viewlocale=en_US
1) Always backup your data. 
     Make a good and complete backup with Time Machine and/or make a copy of your disk with Disk Utility.
How to back up and restore your files - http://support.apple.com/kb/HT1553
       Time Machine 101 - http://support.apple.com/kb/HT1427
2) Understand how to restore your backup (you did make that backup!) before you start.
     How to back up and restore your files - http://support.apple.com/kb/HT1553
3) Make sure that all software updates have been completed before upgrading.
4) Repair the startup disk with Disk Utility before upgrading and after upgrading.
5) Download the latest OS X install application from the App Store or from Software@NCState and install.


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