Client Services is managed by Dan Evans.  We are responsible for designing, implementing, and supporting network-based information technology solutions for approximately 2,100 administrative faculty and staff at N.C. State University.

• Customer Information

Services provided by us include:

• Systems Integration - installing and configuring custom applications to integrate them into the Network Services Windows/Macintosh environment.
• Technology Consulting - analyzing various administrative business processes and applying information technology to make these processes more effective.
• Problem Determination - determining cost-effective resolutions for a wide range of hardware, application software, and network-related problems.
• Technology Implementation - providing workgroup applications (workflow processing, document management, and imaging), communication applications (e-mail, group scheduling, task management, etc.), personal productivity applications, and general   network file and print services.
• General Computing Support - installing, maintaining, and managing various types of computing networks and components, including workstations, network management systems, network hardware components, maintenance systems, and application software.
• TSS Client Services Service Level Agreement (SLA)

For Business and Departmental Applications, Citrix, and Business Objects visit the Solutions Center.

Customers requiring assistance should contact the NC State Help Desk at 515-HELP(4357). Requests may also be submitted via e-mail at help@ncsu.edu.