Admin Systems Availability Schedules
Support is available from 8 a.m. to 5 p.m. except Saturday, Sunday and university holidays.
MyPack Portal (SIS, HR, FIN) Production Hours
Available to customers 24 hours a day, 7 days a week except during scheduled or emergency system maintenance.
Reserved Maintenance Windows
Sundays, 1:00 a.m. - 1:00 p.m.
These are necessary to:
- apply various system changes and patches
- perform network, hardware, software, operating system, and database maintenance
- perform hardware installation, replacement, service, and re-configurations