Welcome to Help & Support

Whether you are a student just learning about campus computing, a faculty member teaching in a technology-enhanced classroom, or a seasoned employee using administrative applications that support the business functions of the University - OIT provides technical support services and online resources to help you use information technology at NC State.

NC State Help Desk
http://help.ncsu.edu/
The campus gateway to help with IT at NC State for students (campus and distance education), faculty, and staff.

Walk-in Center
http://oit.ncsu.edu/unit-tss/walk-center
The Help Desk's Walk-in Center provides technology and media services support for computing accounts and students' ResNet, cable TV, and phone services, and more.

101 West Dunn Building
Dan Allen Drive, North Campus
Monday -Thursday, 8:00 a.m.- 8:00 p.m.
Friday, 8:00 a.m.- 5:00 p.m.

SysNews
http://sysnews.ncsu.edu/
Check here for up-to-the-minute information about technology systems at NC State, including system outages, alerts, and service changes.

ClassTech
http://www.ncsu.edu/classtech/
Supports use of classroom technologies in learning spaces across campus.

Network Operations Center
http://comtech.ncsu.edu/networking/
Supports the campus network. To report network abuse, send a message to abuse@ncstate.net.

Client Solutions
http://www.ncs.ncsu.edu/clientsolutions/
Provides technical support and services for administrative staff.

Systems Availability
http://oit.ncsu.edu/n/admin-systems-availability
Includes production hours and scheduled maintenance times for OIT-supported administrative applications, such as the MyPack Portal, Student Information, HR and Financial systems.