Welcome to OIT News Online

08:18.08

August issue OIT News

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08:18.08

WolfWise migration to take place at end of fall semester
As a result of continued conversations with campus users, the WolfWise implementation team will delay the migration of Oracle calendar customers to WolfWise until the end of the fall semester in order to minimize disruption. WolfWise is NC State's implementation of Novell GroupWise for its single centrally supported calendaring solution.

The team also is in the process of compiling an issues list to track and to address questions and concerns about the migration. This information will be posted on the WolfWise website at http://www.ncsu.edu/oitcal/ as it becomes available.

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08:18.08

New CIO to speak at OIT Expo October 9th: Save the date
You’re cordially invited to attend the NC State University Office of Information Technology Expo 2008 from 9 a.m. to 3 p.m. on Thursday, October 9th, 2008 at the Talley Student Center.

This year’s theme, “Charting New Directions in Information Technology,” explores the future of information technology on the NC State campus in light of the newly formed central IT unit - the Office of Information Technology (OIT) – and the arrival of its new leader Dr. Marc Hoit.

Dr. Hoit, NC State’s first vice chancellor for information technology and chief information officer, will also deliver the keynote address at this event. You can hear Dr. Hoit speak about his vision and his goals for the newly formed organization at 11:30 a.m. in Stewart Theatre, Talley Student Center.

Designed for users of academic and administrative information technology, the OIT Expo 2008 will showcase a variety of OIT-offered services. There will be numerous vendors, exhibits, and presentations ranging from classroom technology to security to enterprise information systems (Human Resources, Financials, and Student Information Systems). If you’re an IT professional, an administrative staff member, a faculty member, a student, a web designer, or anyone interested in learning about information technology, this expo is for you!

So, save the date – October 9, 2008. Come see what services OIT has to offer you and meet the university’s new CIO. Admission is free, and there will be numerous door prizes offered throughout the day. OIT Expo 2008 information and breakout session schedules will be provided at http://oit.ncsu.edu/expo2008.

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08:18.08

OIT opens new Technology and Media Services Support Center
The Office of Information Technology (OIT) opened August 11th a new location for computing support - the Technology and Media Services Support Center in the West Dunn Building at the corner of Dan Allen Drive and Thurman Drive. The center’s hours are from 8 a.m. to 8 p.m. Monday through Thursday and from 8 a.m. to 5 p.m. on Friday.

The center’s staff will offer students and others walk-in support in the following areas: software, including virus and spyware removal; connectivity for users of ResNet and the campus wireless network; warranty and hardware for computers purchased from the Campus Bookstore; campus cable television; and campus telephone and voice mail. Users can still contact cable and phone service by dialing 515-7099.

In addition, the Center’s staff will handle the normal walk-in duties of the NC State Help Desk, including software distribution, password resets, computing issues, and other matters that the campus community would have visited the Hillsborough Building for previously. Visitors should go to Room 101, West Dunn Building for any walk-in Help Desk needs.

For more information, please contact the NC State Help Desk at 515-4357 or help@ncsu.edu.

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08:18.08

OIT purchases unlimited site license for Windows Server products
OIT recently purchased an unlimited site license for Windows Server products. This unlimited site license includes Windows Server Enterprise 2008 (32/64 bit); Windows Server Standard 2008 (32/64 bit); Windows Server 2008 Datacenter (32/64 bit); Windows Web Server 2008 (32/64 bit); and prior versions of the above products.

All software is available to any NC State faculty or staff member for use on university- owned servers. Software can be installed as often as needed without restrictions. Individuals may obtain access to the software downloads and product keys by sending a request to software@ncsu.edu.

For more information, visit http://www.ncsu.edu/software/agreements/winsvr.php.

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08:18.08

OfficeScan selected as new campus anti-virus product
As part of efforts to maintain a high-level of anti-virus and malware protection for the campus, OIT recently selected and purchased Trend Micro's OfficeScan as the new university-wide anti-virus product.Anti-virus protection is required for all computers connected to the campus network.

OfficeScan offers many features including high detection rate of viruses and malware; automatic and multiple updates daily to prevent the spread of viruses; and quick responses to producing signatures that detect new viruses in the NC State computing environment. It also offers automatic upgrade of clients to the next new version.

Trend Micro's plans are to merge management of Windows and Apple clients to a single server by the end of 2008. This will allow OIT to monitor and react to security incidents detected by the OfficeScan product across any university computer from a single central management console.

The current license for Symantec products will remain available for another year. During this time, OIT will provide instructions and distribution material to campus so that users may upgrade to the new Trend Micro OfficeScan. Watch for additional news about the OfficeScan implementation in OIT News!

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08:18.08

SIS project to launch new course scheduling system in October
The Student Information Systems (SIS) implementation team reported that Customer Acceptance Testing for Release 2-Scheduling, used for course scheduling, finished last week. Campus Scheduling Officers will attend training over a three-week period in October, and Release 2 will go live in October.

The team also reported that the system test for Release 3-Student Records would end this month. Customer Acceptance Testing for Release 3 will begin in October. Members of the campus community including faculty, advisors, departmental administrative staff, schedulers, and students have been instrumental during system and customer acceptance testing.

For more information about upcoming training classes and to view the SIS implementation time line, visit http://ncsu.edu/sis.

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08:18.08

System Access Request (SAR) training scheduled for September
OIT will replace the Automated Security Access Process (ASAP) with the System Access Request (SAR) application this fall. SAR is built using Sun’s Identity Manager product and will provide automation of access control for existing administrative applications as well as support for the complex access control required by the new Student Information System (SIS). SAR will also enable faster changes to authorization request and approval processes. SAR User Acceptance Testing starts this month.

Training sessions for all campus users are scheduled for the first three weeks of September on Tuesday, Wednesday and Thursday. Please visit the following website to sign up for a training slot that best fits your schedule, http://www.fis.ncsu.edu/solutionscenter/_Training.

The expected go-live date for full SAR production is now September 30th. The last date for new requests on ASAP will be September 25th, 2008. ASAP will be available for read-only access (for historical data) beginning September 30th.

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07.16.08

July issue OIT News

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07.16.08

Mark Your Calendar: Office of Information Technology plans first IT expo
The Office of Information Technology will sponsor its first IT expo from 8:30 a.m. to 4:30 p.m. on Thursday, October 9th, 2008 at the Talley Student Center.

This year’s theme, “Charting New Directions in Information Technology,” explores the future of information technology on the NC State campus in light of the newly formed central IT unit - the Office of Information Technology (OIT) - and its new leader Dr. Marc Hoit, vice chancellor of information technology and chief information officer. Dr. Hoit will also deliver the keynote address at this event.

As OIT’s new leader, Hoit will present his vision and goals for the newly formed organization from 11:30 a.m. to 12:30 p.m. in Stewart Theatre of Talley Student Center.

The OIT Expo 2008 will offer a variety of IT-related sessions and exhibits, and participants will be able to talk with our knowledgeable campus IT professionals and vendors who are addressing the many IT-related issues facing us today and tomorrow. Come see what services OIT has to offer you!

The OIT Expo is open to the NC State campus community, peer institutions and state government affiliates, and admission is free. There will be numerous door prizes offered throughout the day. For upcoming Expo information and breakout session descriptions, visit http://oit.ncsu.edu/expo2008.

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07.16.08

WolfWise website is live
The WolfWise implementation team has launched "WolfWise," the official website for the new calendaring/email system coming this fall. WolfWise is NC State’s implementation of Novell GroupWise 7 for its single centrally supported calendaring solution.

The WolfWise website provides to campus pertinent information about the fall migration of Oracle calendar users to the new WolfWise system. This site will also offer customers useful WolfWise training resources (videos, hands-on training and online documentation) to make the transition easier. The implementation team will begin offering customer-centered training this fall.

The WolfWise website is located at http://www.ncsu.edu/oitcal/.

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06.16.08

June issue OIT News

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06.19.08

WolfWise Update
The WolfWise implementation team has made several decisions regarding the implementation of the new campus calendaring system, which is scheduled to be completed before classes begin in Spring 2009.

As part of the migration process, current Oracle calendar customers will also have their email migrated to the new WolfWise system. This will also apply to current Unity mail customers who choose to have a campus calendar in the future.

Unity customers may continue to utilize their current IMAP email client software after the WolfWise migration. However, the Office of Information Technology will only provide support for a limited number of clients. The WolfWise technical team is working on developing this list of clients with choices including Thunderbird and Outlook.

WolfWise e-mail storage will also be quota-based. The proposed quota is 500 MB, which is twice the allocation of current Unity mail customers and covers approximately 90 percent of the current GroupWise customers. Customers will have the option to purchase additional quota at a cost of 35 cents per megabyte per year. Prices are expected to decrease slightly as new storage options are investigated and brought online.

All customers of the WolfWise system also will receive a daily SPAM quarantine report in their email. This is the same report that current GroupWise customers received.

The implementation teams are working on a website that will provide customers with pertinent information about the migration and that will also serve eventually as the official WolfWise website.


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06.19.08 

SAS/JMP software updates and instructions
After a long period of contract negotiations and temporary licenses, new permanent SAS and JMP licenses are now available to campus.

Because of the way SAS is now deploying its suite of applications, only SAS versions 9.1.3 and 8.2 and JMP 7.0 will be supported. If you are running a version of SAS prior to 9.1.3 or 8.2 or a version of JMP prior to 7.0, you will be required to update your software before you can renew your license.

Once your SAS or JMP license is renewed, the expiration date will be extended until December 31, 2008. All license updates can be downloaded via the update form available on the NC State SAS website at http://sas.ncsu.edu/updates. Updates are limited to NC State affiliated individuals. You will need your Unity ID and password to obtain an updated license.

Instructions for applying the license updates and the latest SAS downloads are available on the Products web page at http://sas.ncsu.edu/products.

If you have any questions regarding the new licenses or version requirements, please send all inquiries to sas_help@ncsu.edu.

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06.19.08

NC State Help Desk renovations
On Wednesday, June 25th, the NC State Help Desk will be installing additional furniture in its office space (Room 106 Hillsborough Building). For safety reasons, help desk staff will be unable to receive walk-in customers during that day. Customers who need to contact the help desk in person or who need to pick up software or other items are encouraged to do so prior to June 25th.

Remote password resets are available to users who take advantage of the User Identification Authentication (UIA) question/response system. This system is used to identify customers who need to have their passwords reset by phone. For more information on this system or to sign up, please go to http://www.acs.ncsu.edu/uia.

The help desk staff will still be available to assist customers via phone, email, and other methods of communication. For more information, please contact the NC State Help Desk at 515-HELP (4357) or via email at help@ncsu.edu.

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06.19.08

Fake anti-virus products represent real security exposure
OIT Security and Compliance has recently encountered several cases on campus where Windows and Macintosh computers were infected with fake anti-virus software.

Some users encountered the fake anti-virus software while surfing the web. Users received a pop-up message stating that their computer security needed updating and they had the option to click yes or ok to install the update. Other users received an email stating that their identity was at risk and that they needed to click on a link to install software to correct the problem.

The fake anti-virus programs have realistic names like Antivirus Pro 2008, ProtectionStack, or MacSweeper. They offer free virus scans or claim to be spyware removal tools. Some have websites where you can read false testimonies and recommendations by the programs’ users and documentation (often copies from Symantec.com) on the viruses the fake programs supposedly remove. In all cases, the downloaded anti-virus product was a Trojan that connected an infected computer to a hacker’s server and allowed backdoor access to the victim's computer.

The fake anti-virus programs found recently are very difficult to remove. Unlike legitimate software, they turn off security protection, hide corrective tools, have no uninstall icon, and may bombard users with false warnings about security risks and prompt them to install other Trojans.

Users of the NC State computer network, even through remote access, are required to use anti-virus software to prevent infection from viruses and Trojan programs. This is one of the reasons that OIT offers a free managed anti-virus product, currently Symantec, at http://www.ncsu.edu/antivirus. OIT also provides a list of alternate approved anti-virus products on the NC State Antivirus Resources website under FAQ at http://www.ncsu.edu/antivirus/faq/.

Since no anti-virus will totally protect your computer from becoming infected by any Web links you might visit, be extremely suspicious about where you go, what you click on, and what you download. The Security and Compliance staff advises users to never click on any link in an email from someone they don't know or on a link in an advertisement on the Internet. If they want to visit the site, users should look up the URL instead.

If you think you have downloaded a fake anti-virus product and need assistance in removing it, please contact the NC State Help Desk at 515-HELP (4357) or via email at help@ncsu.edu.

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06.19.08

Attention new Lenovo ThinkPad owners!
OIT is currently researching an issue with Symantec Endpoint Protection 11 and software coming pre-installed on new (May 2008 and later) models of Lenovo ThinkPad laptops. For now, OIT is recommending that new Lenovo ThinkPad owners use Symantec AntiVirus 10.2 for Windows Vista (or SAV 10.1 for Windows XP) until further notice. For future updates, visit http://www.ncsu.edu/antivirus/.

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06.19.08

Windows server site license available
Software Licensing Management has just completed the Microsoft Server Site License. As an extension of its Windows Server Client Access License agreement with Microsoft, NC State now holds an unlimited site license for Windows Server Enterprise 2008, Windows Server Standard 2008, Windows Server 2008 Datacenter, Windows Web Server 2008, Windows HPC Server 2008, and prior versions for use on university owned servers. If you have any questions or comments, please send them to software@ncsu.edu.

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06.19.08

OIT Enterprise Systems Availability Schedule
The OIT Enterprise Systems Availability Schedule is now accessible online at http://oit.ncsu.edu/help/systems_availability.php. This site lists the operating hours and maintenance schedule of OIT’s major systems including the Mainframe (Student) System and MyPack Portal, which encompasses the Student Information Systems (including Student Self Service), the Human Resources Systems (including Employee Self Service), and the Financial Systems (including the MarketPlace).

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06.19.08

SIS project update
The Student Information Systems (SIS) implementation team continues student-records testing with departmental and central office users, and SIS training classes are in full swing. To view upcoming training on SIS Basic Navigation and Query Management, please visit https://www.quickbase.com/db/bcqqmrqp6.

For more information about the SIS Implementation or to view the complete Student Records Go-Live Schedule, visit http://ncsu.edu/sis.

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06.19.08

ASAP training offered
The OIT Security and Compliance unit will continue to offer Automated Security Access Process (ASAP) training on a monthly basis until ASAP is replaced by the new SAR system this fall. ASAP is an online procedure used for requesting access to university data via administrative applications such as the Human Resources/Student systems, the Financial System and various mainframe/Sybase applications.

Training will include an overview of the ASAP application and a hands-on demonstration on how to submit ASAP requests. The next class will be held from 9 a.m. to noon Wednesday, July 9th in the Hillsborough Building OIT Training Lab.

To register for training, please visit http://www.fis.ncsu.edu/etss/inf_security/asap.asp.

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05.16.08

May issue OIT News

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05.16.08

OIT releases new antivirus protection
OIT released on May 7th a new version of Symantec antivirus protection to campus users, free of charge. NC State requires that up-to-date antivirus software be installed on all machines connecting to the university network, even through remote access.

The new product, Symantec Endpoint Protection (SEP) version 11, will replace Symantec AntiVirus (SAV) 9.x and 10.x for users of Windows XP and Windows Vista. It is licensed for use by NC State students, faculty and staff.You may use it on both university-owned computers and your own personal computers. It is not for resale or distribution to persons not affiliated with the university.

To get a copy of the antivirus software, visit http://www.ncsu.edu/antivirus/downloads/index.php. The antivirus software is also available on the Help! CD, a tools-based CD full of antivirus and connectivity software to aid university computing users. The Help! CD will be available to all incoming students during New Student Orientation this summer and available at the NC State University Help Desk (Room 106 Hillsborough Building) for the beginning of the fall semester.

For more information about SEP 11, visit Symantec's Web site at: http://www.symantec.com/business/products/overview.jsp?pcid=2241&pvid=endpt_prot_1 .

For any questions or comments, please contact NC State University Help Desk at 515-HELP (4357) or via email at help@ncsu.edu.

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05.16.08

Financial System availability hours extended
The hours of availability for the Financial System have been extended, effective May 1st.

The Financial Production System (including the MarketPlace) is available 24 hours a day, 7 days a week except during scheduled or emergency system maintenance. Please note that due to batch processing requirements and schedules, transactions entered or approved after 6 p.m. may be processed the next business day.

The Financial Reporting System (including the Wolfpack Reporting System) is available from 6 a.m. until midnight except during scheduled or emergency system maintenance.

System maintenance is reserved for Monday and Wednesday from 9 p.m. until 11 p.m. and Sunday from 1 a.m. until 1 p.m. While not all maintenance performed will impact customers directly, some maintenance performed will impact system availability. Special notifications will NOT be sent out when maintenance is required during the reserved maintenance windows. Please note that help desk support is available from 7 a.m. to 6 p.m. except Saturday, Sunday and university holidays.

Please refer to the following URL to view information related to production hours for enterprise applications:http://www.fis.ncsu.edu/etss/production_hours.asp.

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05.16.08

ComTech expands wireless
Communication Technologies (ComTech) continues to expand wireless networking capability across campus. The Wireless Nomad Project is intended to provide the campus community with maximum connectivity to the campus data network using nomadic (wireless) computing devices. Full building wireless coverage has recently been activated in Riddick Labs, College of Textiles, Jordan Hall and Withers Hall. Construction and implementation are underway in Mann Hall, First Year College, Biltmore Hall /Robertson Labs/Pulp & Paper Labs/Hodges Labs, Leazar Hall, Williams Hall, Broughton Hall and Fountain Dining Hall. Design work is continuing for Poe Hall and Clark Hall. Visit http://wireless.ncsu.edu for more information and coverage maps.

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05.16.08

PHP upgrade reminder
OIT is in the process of upgrading the version of PHP running on campus servers to PHP 5.2. OIT-hosted Web sites using older versions of the PHP scripting language will need to have the PHP code updated to work properly with the PHP 5.2 server technology. OIT is attempting to contact affected Web site owners individually to make sure they are aware of the transition and to offer them an opportunity to request a test domain to evaluate their code under the new version of PHP. The schedule for moving sites to PHP5.2 has been posted on SysNews. For more information, see http://sysnews.ncsu.edu/news/4804ffbb or contact the NC State Help Desk at 515-HELP (4357) or via email at help@ncsu.edu.

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05.16.08

Check your links: www2.ncsu.edu is going away
The Web host that answers URLs starting with http://www2.ncsu.edu/ will be removed from service on July 1st. If you have any pages or bookmarks that link to URLs that begin with http://www2.ncsu.edu/, you are strongly encouraged to update them as soon as possible.

At this point, users are unable to receive content from this URL, and all requests made to the host are being redirected to other servers until July 1st.  After July 1st, the host will be shut down, and any stale links or hardcoded links to http://www2.ncsu.edu/ will cease to work. No further forwarding will be possible. If you have any questions, please contact the NC State Help Desk at 515-HELP (4357) or via email at help@ncsu.edu.

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05.08.08

Hoit named CIO

On May 8, 2008, Chancellor James Oblinger announced that Dr. Marc Hoit will become NC State's first vice chancellor for information technology. As NC State's chief information officer, Hoit will lead the Office of Information Technology and will have overall responsibility for the university's research, academic, and administrative IT activities. The appointment was made after a lengthy national search and was approved by the university's Board of Trustees on May 7.

For more information, see official university News Release.

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04.17.08

April issue OIT News

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04.02.08

OIT staff on the move
If you are planning to visit an OIT staff member in the Avent Ferry Complex. Peele Hall Hillsborough, or West Dunn Buildings, you may want to call first. OIT is in the process of moving staff due to upcoming building renovations and to realign staff with the current organizational structure (http://oit.ncsu.edu/documents/OIT-Structure.pdf). Phone numbers and campus box numbers for all staff will remain unchanged, however. The main University Help Desk is still in Room 106, Hillsborough Building.

If you have any questions concerning the relocations or have difficulties locating staff members, please contact the NC State Help Desk at 515-HELP (4357) or via email at help@ncsu.edu . Your patience during this process is greatly appreciated!

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03.27.08

Invitation to Teaching and Learning with Technology Roundtable
Everyone is invited to attend the next TLTR meeting for "fascinating conversation, and refreshments"
PROJECT 25: TEN YEARS LATER
TLTR Wednesday, April 23  3:30-5:00pm,
Assembly Room, DH Hill Library 2nd Floor East Wing
Refreshments will be served

Project 25 was one of the first coordinated efforts to launch online distance education courses at NC State.

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03.18.08

March issue OIT News

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03.17.08

OIT Security and Compliance warns campus of the Storm Worm
OIT Security and Compliance cautions the campus community to be on guard for the Storm Worm and other variations of the virus that is transmitted primarily via email.

OIT Security and Compliance cautions the campus community to be on guard for the Storm Worm and other variations of the malware that is transmitted primarily via email. In the recent version, here are no attachments in the e-mail; they have been replaced by a Web link to an infected site in the text of the email.

Since anti-virus programs will not totally protect your computer from becoming infected by any Web links you might visit, please be extremely suspicious about where you go and what you click on. You should never click on any link in an email from someone you don't know or on a link in an advertisement on the Internet. If you want to visit that site, look up the URL yourself.

Please report suspicious email messages or any indications that your computer might have been infected to abuse@ncsu.edu.Read OIT news release about Storm Worm.

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03.03.08

Chancellor requests VCIT/CIO evaluations
Chancellor Oblinger requests that NC State faculty, staff and students send him their evaluation of VCIT/CIO candidates by March 7: http://www.ncsu.edu/admin-searches/cio/

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02.15.08

VCIT/CIO candidates visit campus
For the latest information about candidates and the search process, see http://www.ncsu.edu/admin-searches/cio/

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02.15.08

OIT News: February 2008
To subscribe to OIT News, a monthly newsletter from NC State's Office of Information Technology, send the following message to mj2@lists.ncsu.edu:
subscribe oitnews

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01.16.08

Former ETSS and ITD Help Desks complete merger
The new NC State Help Desk service became official on January 16, 2008. The service combines help desks formerly supported by Enterprise Technology Services and Support (ETSS) and Information Technology Division (ITD).

The NC State Help Desk can handle questions from the entire campus community, including questions about MyPack Portal, administrative desktop, password resets, Unity account help, WebCT Vista support, and other questions formerly posed to either the ETSS or ITD Help Desks.

All former methods of communication (phone numbers, email addresses, etc.) continue to function until further notice. To contact the NC Help Desk directly, phone 919-515-HELP (4357); email help@ncsu.edu; or go to, http://help.ncsu.edu. The primary call center for the NC State Help Desk is located in Room 106 of the Hillsborough Building. Hours remain 7 a.m. to 6 p.m., Monday through Friday.

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01.15.08

OIT News - January 2008

To subscribe to OIT News, a monthly newsletter from NC State's Office of Information Technology, send the following message to mj2@lists.ncsu.edu:
subscribe oitnews

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01.11.08

Campus to have single appointment calendaring system
Provost Nielsen and Vice Chancellor Leffler have announced their campus calendaring/email decision. The Office of Information Technology (OIT) will provide GroupWise services for faculty, staff and students who choose to use a campus calendaring system.For more information, see OIT News Release

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12.14.07

OIT News electronic newsletter: December 2007

To subscribe to OIT's monthly newsletter, send the following message to MJ2@LISTS.NCSU.EDU:
subscribe oitnews

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11.30.07

Intel and IBM give VCL more than $3M in equipment
On Wednesday, November 28th, 2007, NC State University announced a $2.4M equipment gift from Intel Corporation and a $1.2M equipment gift from IBM, which will support the expansion of its open source Virtual Computing Lab (VCL). The VCL is supported in part by the OIT Advanced Computing team. For more information about this see Department of Computer Science News item.

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11.16.07

OIT News electronic newsletter: November 2007
To subscribe to OIT's monthly newsletter, send the following message to MJ2@LISTS.NCSU.EDU:
subscribe oitnews

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11.15.07

University Launches Text Alert System
Starting Thursday, November 15th NC State students, faculty and staff can register for a new service that allows them to receive text messages on their cell phones in the event of campus closings or emergencies.

To register, log onto MyPack Portal. There's a link to MyPack Portal at the top of the university's home page, www.ncsu.edu. The first time you log on to the portal, you'll receive a notice for text message notification enrollment. You need a Unity ID and password to log onto the portal. If you don't know your Unity ID, contact the NC State Help Desk at 515-HELP.

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11.09.07

New OIT org charts published
New OIT organization charts include units and staff.

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11.01.07

Office of Information Technology Now Official
As of November 1, 2007, NC State has a new central IT organization. The Office of Information Technology (OIT) brings together into one organization the staff, operations, and responsibilities of Resource Management and Information Systems (RMIS) and the Information Technology Division (ITD). While much is changing, OIT staff remain committed to providing the best possible IT systems and services for the students, faculty and staff of NC State. (Go Pack!)

For more background information about the new organization see New Release

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10.17.07

Free Computer Security Day Event - November 30
NC State's new Office of Information Technology (OIT) will be sponsoring this year's Computer Security Day Event: Computer Forensics: Who Dunit? Why Dunit? How Dunit?

9 a.m. - 3 p.m.
Friday, November 30,2007
Jane S. McKimmon Center

The event will feature computer forensic expert Giovanni Masucci as the keynote speaker as well as other presentations that will focus on the forensics of wireless security and web application security for general and technical computer users.

For more information, visit http://www.fis.ncsu.edu/csd2007


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10.17.07

Student Financials Implementation
On October 22, Student Financials (part of the Student Information System – SIS) will be implemented.  As a result, the For Faculty & Staff tab and Student Self Service in the MyPack Portal will be updated.  Student Self Service has been expanded to include charges, payments and billing processes.

Eventually, SIS will replace the existing Pack Tracks system and will also include Registration, Transcripts, University Housing and Financial Aid processes.

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10.17.07

ASAP Training

ASAP training will be offered monthly. This class is an overview of the ASAP application and includes a hands-on walk through of how to submit ASAP requests. Classes will be held on the following dates in the ITD Training Lab of the Avent Ferry Complex:

- 9 a.m. to noon, Thursday, October 18

- 9 a.m. to noon, Wednesday, November 14

- 9 a.m. to noon, Tuesday, December 11

To register for training, please go to the ASAP login page and select one of the monthly ASAP training links at http://www.fis.ncsu.edu/etss/inf_security/asap.asp .

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10.17.07

Password Resets in Administrative Systems and Environments
For information regarding the resetting of passwords, please visit

http://www.acs.ncsu.edu/uia or contact the ETSS Help Desk at 513-1178 or via email etss_help@ncsu.edu .

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10.01.07

Calendar/email team invites campus to townhall meetings
Do you have questions or concerns about NC State's calendaring and email services? As announced in August, the calendaring and e-mail services of RMIS and ITD have been integrated. To ensure an open dialog with campus calendaring and email users, the new calendar/email team invites NC State faculty, staff and students to participate in one of several townhall meetings during the month of October:
* Wednesday, Oct. 3, 10:00 a.m.-12:00 p.m., Witherspoon Student Center, room 126
* Tuesday, Oct. 9, 2:00 a.m.-4:00 p.m., Centennial Campus, Monteith Engineering Research Center (formerly EGRC), room 136
* Thursday, Oct. 11, 9:00 a.m.-11:00 a.m., Withers Hall, room 232A

There will be a brief overview of the calendar/e-mail team's charge and the work of the team to date, as well as a discussion of future plans. The team will continue to provide existing calendaring and email services to the campus through the fall '07 and spring '08 semesters.

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09.12.07

RMIS and ITD join to form Office of Information Technology
Administrative and academic IT services to campus will continue without disruption throughout the transition

NC State University is moving forward with plans to consolidate the functions of the university's central IT organizations. Associate Vice Chancellor Steve Keto and Vice Provost Sam Averitt announced on August 31, 2007 that Resource Management and Information Systems (RMIS) and the Information Technology Division (ITD) are working together to create a new unified IT organization called the Office of Information Technology, or OIT.

For more information. see News Release

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09.05.07

Search Begins for Vice Chancellor for Information Technology

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08.31.07

Chancellor announces creation of new CIO position for NC State

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08.20.07

SAS offers Self-Paced e-Learning courses free to NC State
Thanks to a generous grant from SAS, SAS Self Paced e-Learning (SPEL) courses valued at $3050 if purchased by individuals are now available free of charge to NC State faculty, students and staff. If you have a valid Unity ID, these on-line courses allow you to take SAS training at your own computer, at your own pace, whenever it's convenient. With an Internet connection and a web browser such as Internet Explorer or Firefox, you can take courses such as Getting Started with SAS, SAS Certification, Base and Advanced Programming, Applied Analytics Using SAS Enterprise Miner 5, An Introduction to Data Warehousing, and many more. Use of SAS software may be required for the successful completion of some courses. All NC State students, faculty and staff have 24/7 remote online access to SAS software installed on Virtual Computing Lab computers: http://vcl.ncsu.edu/.

Visit the NCSU SAS SPEL web pages for more information and instructions on how to request a SAS SPEL course: http://sas.ncsu.edu/SPEL/

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08.17.07

TurningPoint 2008 available as campus standard clicker system

In spring 2007, the Classroom Environment Committee (CEC) and the University IT Committee endorsed the recommendation that NC State adopt Turning Technologies’ TurningPoint as the campus standard for classroom interactive response (“clicker”) systems. The TurningPoint 2008 software was released recently and is now available in all ClassTech classrooms. PAMS and CALS have purchased a number of clicker devices for use by students in specific courses. Students in other courses may need to purchase their own clicker. Instructors teaching in ClassTech classrooms who would like to use clickers systems should consult with ClassTech staff: classtech@ncsu.edu.

Instructors or staff who intend to implement clicker systems in classrooms not supported by ClassTech are strongly encouraged to use the TurningPoint 2008 system. The TurningPoint 2008 software is available on the campus NAL system, and the software can be downloaded for use on campus from the Turning Technologies web site. The vendor also offers TurningPoint training online; DELTA has scheduled fall workshops on the use of student response systems in classrooms.For more information, see recent memo on ITD support for the clicker standard from Vice Provost Sam Averitt.

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08.08.07

Central email and calendaring reorganized under ComTech

Provost Nielsen and Vice Chancellor Leffler announced on August 6 that the calendaring and e-mail operations of Resource Management and Information Systems (RMIS) and the Information Technology Division (ITD) are being integrated and transitioned to Communication Technologies. This new consolidation is expected to lead to a cohesive calendaring and e-mail strategy for NC State and to lay the foundation for future innovations in unified communications, such as combined e-mail, voice-mail, instant messaging, and other forms of electronic communications.

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08.03.07

Unity addresses made official for email to students

On August 13, 2007, the university will begin listing only Unity email addresses as the official email addresses associated with students' records in the student information system. Unity email addresses will be used for all official email correspondence to students, including email regarding student account information, eBILLs, and correspondence from instructors regarding classes.

The university made these changes because of the increased use of email for official communications and the need to have confidence that email is being delivered to valid student email addresses. Instructors can continue to use the student email addresses provided by Registration and Records. Students still have the option of forwarding their email to an off-campus account by going to https://sysnews.ncsu.edu/tools-bin/usmdb-forwards.

Over the summer, students, faculty and staff were notified of these and other changes to campus business processes related to email addresses used for official university communications. For more information on the email address information that NC State maintains, see E-mail & Calendaring.

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08.01.07

Virtual Computing Lab now open to all NC State
NC State's Virtual Computing Lab (VCL) is now open to all NC State students, faculty and staff: http://vcl.ncsu.edu.

The VCL provides 24/7 on-line on-demand remote access to high-end software applications and computing power. Use of applications in Windows environments was previously restricted to the College of Engineering and specific courses in other colleges. Now MatLab, Maple, SAS, SolidWorks, Linux and Solaris Realm Kits are available to all who have an Internet connection and valid Unity ID. Software to enable remote access is also required. Windows and Macintosh computers use the Remote Desktop Protocol (RDP). RDP comes with Windows XP (Start-> Programs -> Accessories -> Communications); for an OS X Mac it can be downloaded from http://vcl.ncsu.edu/site/categories/help).

For help getting started with the VCL, visit http://vcl.ncsu.edu/site/pages/help/vcl-help-faq. Instructors who would like an easy way to create a customized computing lab environment for their classes should contact the VCL team at vcl_help@ncsu.edu