Accessing Your Voice Mail

As indicated below, the procedure you use to access your voice mail will depend on two things:

• Location you are calling from
• Location of your campus phone:
  • main campus and College of Veterinary Medicine (CVM) except CVM hospital
  • CVM hospital

From your own campus phone

1. Dial the access number for your phone's location:
   • 2.6245 [2MAIL] for phones except those at CVM hospital
     (or press the Messages key if your phone has one).
   • 3.6456 for CVM hospital phones
     (or press the Messages key if your phone has one).
2. Enter your PIN. Unless you have changed it, this is the one you created when you set up your voice mail. If you don't have it, create a new one by following the steps in Creating a Voice Mail PIN.
3. Press the pound key .
4. Select a task from the menu (e.g., listen to messages, send a message).

From another campus phone

1. Dial the access number for your phone's location:
   • 2.6245 [2MAIL] for phones except those at CVM hospital
     (or press the Messages key if your phone has one).
   • 3.6456 for CVM hospital phones
     (or press the Messages key if your phone has one).
2. As soon as the system answers, press the star key .
3. Enter your ID (last 5 digits of your campus phone number or mailbox number, NOT your Unity ID).
4. Press the pound key .
5. Enter your PIN. Unless you have changed it, this is the one you created when you set up your voice mail. If you don't have it, create a new one by following the steps in Creating a Voice Mail PIN.
6. Press the pound key  .
7. Select a task from the menu (e.g., listen to messages, send a message).

From off campus

1. Dial the access number for your phone's location, including the area code if needed:
   • 919.512.6245 [2MAIL] for phones except those at CVM hospital
     (or press the Messages key if your phone has one).
   • 919.513.6456 for CVM hospital phones
     (or press the Messages key if your phone has one).
2. As soon as the system answers, press the star key .
3. Enter your ID (last 5 digits of your campus phone number or mailbox number, NOT your Unity ID).
4. Press the pound key .
5. Enter your PIN. Unless you have changed it, this is the one you created when you set up your voice mail. If you don't have it, create a new one by following the steps in Creating a Voice Mail PIN.
6. Press the pound key  .
7. Select a task from the menu (e.g., listen to messages, send a message).