Gartner Group Services

The NC State campus community can find out what's happening in IT with access to research, news analysis and trends from Gartner Inc., a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. This is the same information Fortune 500 companies rely on to make million-dollar decisions.

Gartner and its 700 analysts publish research on areas of information technology that range from desktop PCs to real-time enterprise. You can benefit by using Gartner to find research for assignments, learn where IT is headed and how it will shape your world, discover an area of interest, or even get ideas on careers.

How to Get the Most from Gartner

Log in to Gartner in either of two ways:

• Enter your Unity ID and password on the GartnerThis link will open in a new window homepage and select the Gartner Research link. 
• From the MyPack Portal, under "For Faculty/Staff - Computing," select the Gartner link.

Research sections on the home page include:

• In the News analyzes the impact current events have on business. 
• Featured Research focuses on hot technology topics.
• Gartner Weblogs are online discussion forums moderated by a Gartner analyst. Gartner users are encouraged to participate and post comments.
• Focus Areas are dedicated pages that present news, analysis, education, and key issues for 27 topics

The home page also has links to Search, Advanced Search, Alerts, and Browse functions. Additional instructions are available by clicking the Help link.

Search 

"AND"is the default connector between search terms on gartner.com. Entering application development will return documents containing the phrase, as well as documents that have both words used on their own. Use the "OR" and "NOT" operators to structure different types of queries.

Use quotation marks around a phrase to find an exact phrase. For example, "customer relationship management" returns documents with that exact phrase and not the individual words.

If your search has returned too many documents, a quick and easy way to refine your search is to use the Search within current results function. Wireless returns the maximum 500 documents, which may be far too many to review. Choosing Search within current results then entering the search term "retail banking" narrows the number of returned documents.

Advanced Search

Use this to restrict your search by several criteria, such as date range, region, industry, topic, and category type. A link to Advanced Search is located at the top of every gartner.com page and every Search Results page.

Alerts

The best way to stay on top of new research in your area of interest is to set up a Web Alert, which can be based on a term, analyst name or phrase.

1. From the home page, click on the Create Alerts link on the upper right of the page. 
2. Choose a name for your Alert, for example, John Smith Research or CRM. 
3. Select filters, such as the name of the analyst or keywords. Be sure to enclose any names or phrases in quotation marks. 
4. For delivery method, choose Online only. Each day your Alerts box will receive any new Gartner-published research that matches your criteria. The only delivery available to the university is Online only.

Once an Alert is created, the number of documents in your Alerts is displayed on the home page.

Browse

If you don't have a specific search term or keyword in mind, use Browse to explore the research database. Browse is located on the upper right of every gartner.com page. In Browse, you can locate research by Topic, Author, and Date. Also use Search within current results to find targeted research within a Browse category.