OIT Units

NC State's Office of Information Technology (OIT) provides campus-wide computing, information and communication technology services in support of the university's academic and administrative goals. OIT has a staff of almost 300 and is organized into eight units.

Visit the OIT home page for access to OIT Services and the latest news.

Quick links to units:

Introductory information about each unit is provided below. Click on the unit name for more detailed information about the unit. Click on the director's name for his or her contact information. The reporting structure is represented graphically in the OIT Organization Chart: Online | PDF.

Office of Information Technology, Marc Hoit, Vice Chancellor of Information Technology and Chief Information Officer

Dr. Marc Hoit joined NC State Sept. 1, 2008 as the university's first Vice Chancellor for Information Technology and CIO. In this position he leads the Office of Information Technology (OIT), which was created by merging the two former central IT units for academic and administrative computing on campus. His Web site includes:

Business Services, Karen Horne, Director

Business Services is responsible for the everyday business operations of OIT. Business Services provides budget management, accounting, procurement, human resources, asset management, and Electronic Technology Fund (ETF) management for OIT managers and staff. Service areas include:

Communications Technologies, Greg Sparks, Director

Communication Technologies engineers, deploys and maintains campus-wide electronic communications systems that make it possible for NC State students and employees to learn and work in an increasingly interconnected global community. Service areas include:

Enterprise Application Services, Gwen Hazlehurst, Director

Enterprise Application Services evaluates, designs, develops, tests, enhances and maintains administrative applications and the underlying middleware and databases to help the university conduct its business. Service areas include:

Infrastructure, Systems & Operations, John Black, Director 

Infrastructure, Systems and Operations configures, deploys, manages, secures and monitors the data servers and data storage and backup systems that underlie all of NC State's centrally-supported administrative and academic computing services and data resources. Service areas include:

Outreach, Communications & Consulting, Stan North Martin, Director

Outreach, Communications, and Consulting coordinates a wide range of activities and provides training, consulting, media production and information services to enhance the use of technologies at NC State. The unit acts as a liaison to foster engagement and open communications between OIT and the NC State community it serves. Service areas include:

Security & Compliance, Mardecia Bell, Director

Security and Compliance seeks to enhance the university’s information technology infrastructure and operations by implementing and enforcing industry best standards, policies, regulations and procedures to protect and secure university environments, systems and data. Service areas include:

Shared Services, Eric Sills, Director

Shared Services provides a wide array of enterprise level middleware services for OIT and other campus IT organizations. Shared Services, in collaboration with Research Office, Provost, and Colleges also provides High Performance Computing and Virtual Computer Lab services. Additionally, Shared Services has systems architects for ERP Applications and Identity Management and assists with various special IT projects. Service areas include:

Technology Support Services, Susan West, Director

Technology Support Services provides a variety of technology support and consulting services for the NC State University campus community. Major areas of support include campus desktop environments; email, calendaring, and campus web environments; enterprise applications; learning spaces; student-focused computing and problem-ticket tracking through the Remedy system. Service areas include: