Your Unity Account

Every NC State student, faculty and staff member automatically receives a Unity computing account and privileges. This overview will help familiarize you with your account and its features. Also see Rules and Procedures -  Unity Computing Account Maintenance -- Procedures for student accounts,  or Computing Account Maintenance--Procedures for faculty, staff and guest accounts.

Unity ID and Password

Your Unity ID (also called your user name or login ID) and password are your credentials for access to campus-wide computing services and facilities, including:

As a registered student, you should have received your Unity ID and information about your default password with your WolfPaw admissions account. If you don’t know your Unity ID, or if you need assistance with your account, please contact the NC State Help Desk at (919) 515- HELP (4357) or help@ncsu.eduThis link will open in a new window.

Your eight-digit default password consists of the last four digits of your campus ID number plus your birth month and day, both entered as two-digit numbers. Example: For a campus ID of 123456789 and a birth date of May 6, the default password would be 67890506.

CAUTION: Your default password is not secure, and you can’t use it to access the MyPack Portal to do such things as register for classes. As soon as you receive it, be sure to do these two things:

  1. Go to Unity Password Change ToolThis link will open in a new window
  2. Change your default password to a secure one that only you know.
  3. Go to User Identification and AuthenticationThis link will open in a new window.
  4. Create three security questions and answers that will identify you to Help Desk consultants in the event you need to call and have your password reset to your default.

Visit Your Unity Password for more details.

Personal File Space

Unity Computing Labs

OIT provides and maintains Unity computing labs, which you may use for all your computing needs. These labs offer Internet access, word processors, spreadsheets, compilers, and discipline-specific software on MS Windows, Linux, and Apple OS X platforms. Most Unity labs are open for extended hours or overnight. Visit Unity Computer Labs for a complete listing of locations and hours. Most colleges also provide computing labs for their students. Also see Labs & Environments.


Printing in Unity labs is handled with WolfPrint print quota. Before you try to print in a lab, go to WolfPrintThis link will open in a new window and use a credit or debit card to put money into your print quota account. You can also visit WolfPrintThis link will open in a new window to see how much print quota is in your account, view your queued print jobs, or get answers to frequently asked questions.

Virtual Computing Lab

NC State students and faculty can go to a campus computing lab to use high-end computers and software – or they can stay home (or go to the beach) and use the Internet to access the University’s award-winning Virtual Computing LabThis link will open in a new window (VCL).

Developed by the College of Engineering and OIT, the VCL is designed to address the computing needs of resident and distance-learning students and faculty who require around-the-clock access to applications they cannot install on their own computers.

The VCL is like having a portable computing lab on your desktop or laptop computer. To use this innovative access method, go to the Virtual Computing LabThis link will open in a new window main pageThis link will open in a new window, choose the application environment you want, and schedule a virtual computer for immediate or future use.

Help with IT related issues

Can’t access your coursework, tuition information or transcripts? Ever forgotten your Unity password?

NC State Help Desk computing consultants are available Monday through Friday during normal business hours to answer these and most other computing questions. If they need time to research your question, they will give you a tracking number so you can follow the progress of your help request online.

Contact the NC State Help Desk
Email: help@ncsu.eduThis link will open in a new window
Web: http://help.ncsu.eduThis link will open in a new window (includes the solutions knowledgebase)
Telephone: (919)515-HELP (4357)
Fax: (919)513-0877
TTY: (919)513-0415

Need help in person?
Visit the OIT Walk-In Center in the West Dunn Building, located at the corner of Dan Allen Drive and Thurman Drive (Building # 83 on Central Campus mapThis link will open in a new window).

Additional Help
To find out if your department has its own Help Desk, see Other HelpThis link will open in a new window.