Your Unity Account

Every NC State student, faculty and staff member automatically receive a Unity computing account and privileges. This overview will help familiarize you with your account and its features. Also see Rules and Procedures -  Unity Computing Account Maintenance -- Procedures for student accounts,  or Computing Account Maintenance--Procedures for faculty, staff and guest accounts

Unity ID and Password

Your Unity ID (also called your user name or login ID) and password are your credentials for access to campus-wide computing services and facilities, including:

As a registered student, you should have received your Unity ID and information about your default password with your WolfPaw admisssions account. If you don’t know your Unity ID, or if you need assistance with your account, please contact the NC State Help Desk at (919) 515- HELP (4357) or help@ncsu.edu.

Your eight-digit default password consists of the last four digits of your campus ID number plus your birth month and day, both entered as two-digit numbers. Example: For a campus ID of 123456789 and a birth date of May 6, the default password would be 67890506.

CAUTION: Your default password is not secure, and you can’t use it to access the MyPack Portal to do such things as register for classes. As soon as you receive it, be sure to do these two things:

  1. Use the Unity Password Change Tool and change your default password to a secure one that only you know.
  2. Go to User Identification and Authentication and create three security questions and answers that will identify you to Help Desk consultants in the event you need to call and have your password reset to your default.

Visit Your Unity Password for more details.

Personal File Space (Quota)

Your Unity account comes with 350 MB of file space, divided into three categories:

  • AFS space for your personal files and Web pages
    (To set up a folder for your Web pages, see WWW Setup.)
  • E-mail space to store your messages
  • Novell space for your Unity account Windows profile

Each category has a minimum and a maximum limit. You can allocate your space (see below) any way you wish within these limits, as long as the overall total does not exceed 350 MB. If you need more than 350 MB, you can purchase extra space in 100 MB increments at a yearly rate. See Purchased Space for User Account for details and to fill out the online order form. You will need to log in with your Unity ID and password.

How to Allocate your File Space

  1. Go to Quota Allocation for User Account and log in with your Unity ID and password. On this page is a table showing your current space usage and current quota for each category (AFS, E-mail, Novell).
  2. For each category, note the number in the right hand column (New Quota) that indicates your current allocation.
  3. To change this number, double click on it and type in a new one that is within the limits indicated in parentheses below the box. It cannot be lower than your current usage in that category. The revised total of the three boxes will appear in the New Total Quota box.
  4. When you are finished, click on the Submit Change Request button at the bottom of the table.

Unity Computing Labs

OIT provides and maintains Unity computing labs, which you may use for all your computing needs. These labs offer Internet access, word processors, spreadsheets, compilers, and discipline-specific software on MS Windows, Linux, and Apple OS X platforms. Most Unity labs are open for extended hours or overnight. Visit Unity Computer Labs for a complete listing of locations and hours. Most colleges also provide computing labs for their students. Also see Labs & Environments.

Printing

Printing in Unity labs is handled with WolfPrint print quota. Before you try to print in a lab, go to WolfPrint and use a credit or debit card to put money into your print quota account. If you prefer, you can pay in person by cash or check at the WolfPrint location in D. H. Hill Library during 8:00 a.m. - 4:30 p.m., M-F. You can also visit WolfPrint to see how much print quota is in your account, view your queued print jobs, or get answers to frequently asked questions.

Virtual Computing Lab

NC State students and faculty can go to a campus computing lab to use high-end computers and software – or they can stay home (or go to the beach) and use the Internet to access the University’s award-winning Virtual Computing Lab (VCL).

Developed by the College of Engineering and OIT, the VCL is designed to address the computing needs of resident and distance-learning students and faculty who require around-the-clock access to applications they cannot install on their own computers.

The VCL is like having a portable computing lab on your desktop or laptop computer. To use this innovative access method, go to the Virtual Computing Lab main page, choose the application environment you want, and schedule a virtual computer for immediate or future use.

Help with IT related issues

Can’t access your coursework, tuition information or transcripts? Ever forgotten your Unity password?

Fortunately there’s help for all NC State students, faculty, and staff. Solutions for these and other problems are quickly available at the NC State Help Desk, your main source for answers to most computing problems.

Computing consultants are available M-F to take your calls. If they need time to research your question, they will give you a tracking number so you can follow the progress of your help request online.

Contact the NC State Help Desk
E-mail: help@ncsu.edu
Web: http://www.help.ncsu.edu (includes the solutions knowledgebase)
Telephone: (919)515-HELP (4357)
Fax: (919)513-0877
TTY: (919)513-0415

Need help in person?
Visit the OIT Walk-In Center in the West Dunn Building, located at the corner of Dan Allen Drive and Thurman Drive (Building # 83 on Central Campus map).

Additional Help
To find out if your department has its own Help Desk, see Other Help.