MacTech Group Agenda
Tuesday, January 14, 2014
2:00 to 4:30 pm — Room B16-B Hillsborough Bld.
1) Announcements – 5 min
OIT will support only version 10.8.5 or newer of Mac OS X after Dec 31, 2014 – Current 10.7.5
OS X versions that shipped with Intel Hardware: support.apple.com/kb/HT1159
*Vintage and Obsolete Apple Products: support.apple.com/kb/HT1752?viewlocale=en_US
Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage with purchase info.
OIT does not have a support policy for Boot Camp. & OIT does not support Classic mode at all.
Mac Collection Licenses and Media info at www.ncsu.edu/software/available-software/product.php?software=106
Trend Micro Office Scan for Macintosh – www.ncsu.edu/it/antivirus. Managed antivirus for campus.
OIT Macintosh Support Web Site go.ncsu.edu/mac for updates.
Unity Macintosh Workflow uses /Users/$uid$ in the Active Directory configuration with a local home on each machine
Modified Unity Macintosh Installs are supported by the unit which has made the modifications.
OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.
Please remember to check prices at www.apple.com/education/pricelists/ to verify best price with NC State Marketplace
Authorized NC State personnel wanting to get access to training and tools for Apple Certified Technician should register at gsx.apple.com Email Everette_Allen@ncsu.edu for Sold-to Account number and approval.
UNC Combined Pricing Initiative (CPI) oit.ncsu.edu/it-purchases/background-unc-cpi
Casper Suite Enterprise service https://nc.jamfcloud.com/ (or go.ncsu.edu/mdmadmin)
2) Casper 9 transition update – 10 min
Well it was very, very slow but it has finished !(Almost) OIT did move to a vendor hosted version of Casper Suite 9.2 as part of the upgrade to Casper Suite version 9.22 on Dec 23, 2013. Please re-enroll all mobile devices at this time!
Each group currently using their own prefix (ie OIT, OIT-CS, DES, LIB, etc) was moved into their own Casper Site for secure federated management controlled by the directory groups provided. NOTE: Package naming will need to change. In Casper 9.x the unit prefixes will change to add “NCSU-“ so packages made by OIT would now be named NCSU-OIT-packagename. This is to avoid issues with other UNC system schools in the hosted environment. If your unit would like to host a JAMF Distribution Server (JDS) or NetBoot Server please email Everette_Allen@ncsu.edu so we can work out the details. NOTE when we transition to 9.x all mobile devices must be re-enrolled. And Capser 9.2+ has support for management of Apple TVs but we do not yet know what, if any, the license costs are. Discussion
3) Casper Permissions issue and Enabling JDS. – 20
OIT is now tracking an issue with the vendor where permission restrictions can disable saving with CasperAdmin.app and Recon.app. The only current way around the issue is to move to a master software distribution server that is a JDS. OIT is in the process of syncing the current AFP fileserver to all of the JDS servers and will make a JDS server the master software distribution server when that is complete (target is Jan 16, 2014). This may orphan some policies and these will either need to be recreated or edited to force the use of the old AFP fileserver style installations. New software and policies will automatically use the JDS servers. Demo of how force installs to use file share installs.
PLEASE REMOVE ALL UNUSED AND UNNEEDED PACKAGES.
4) Casper Machine Move Issue – 20 min.
We are seeing extremely slow move from the old server at swm.oit.ncsu.edu to the new nc.jamfcloud.com server…. only about 20 per day. We are working with the vendor on this but OIT would like to work with site admins to do forced moves of machines using either a) the correct, site-specific QuickAdd package via ARD, ssh, or console or b) by forcing the correct policy to install using the jamf binary. For force install information see:
OIT would like to have all OS X and iOS devices moved by Jan 30, 2014 if possible.
5) Casper 9 Sites Demo – 20 min.
Everette will cover how to create packages, scripts, and policies in the new Casper web interface if you are in your site’s packager group.
6) Q&A – 5 min. You ask we try to answer
Next meeting – Feb 11, 2014 in Room B16-B Hillsborough from 2:30-4:30 pm.
MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Jul, Sep, Oct, Nov, Dec
MacPolicy – 2nd Tuesday of every other month: Jan, Mar, May, Jul, Sep, Nov.
Neither MacPolicy or MacTech will meet in August. All meetings will be held in B16-B Hillsborough Bld unless otherwise announced.