OIT ComTech’s Business Applications and Communications Services (BACS) is now hosting an on-campus call center product, Cisco Contact Center Express. BACS has recently transitioned call centers in the Cashier’s Office, Financial Aid, Undergraduate Admissions, Registration and Records, Network Operations Center, and the Campus Operators.

The BACS team is available to discuss how it can help your group streamline its voice operations. If your office already has a call center or if you have an interest in learning more, contact the team at oit_uc_ct@ncsu.edu.