MacTech 02092016

MacTech Group Agenda

Tuesday, February 9, 2016

2:30 to 4:30 — Room B16-B Hillsborough Bld.

1) Announcements – 5 min

a OIT supports only version 10.9.5 or newer of Mac OS X after Dec 31, 2015

b OS X versions that shipped with Intel Hardware:

c Vintage and Obsolete Apple Products:

d Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage with purchase info.

e OIT does not have a  support policy for Boot Camp. & OIT  does not support Classic mode at all.

f Mac Collection Licenses and Media info at

g Kaspersky Endpoint Protection for Macintosh – Antivirus for campus.

h OIT Macintosh Support Web Site for updates.

i Unity Macintosh Workflow uses /Users/$uid$ in the Active Directory configuration with a local home on each machine

j Modified Unity Macintosh Installs are supported by the unit which has made the modifications.

k OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.

l Please remember to check prices at to verify best price with NC State Marketplace

m Authorized NC State personnel wanting to get access to training and tools for Apple Certified Technician should register at   Email for Sold-to Account number and approval. Must login each month to keep!!

n UNC Combined Pricing Initiative (CPI)

o Casper Suite Enterprise service  (, for details)

2) Training – 5 min

  • CrashPlan for Organization Administrators Training Class
    Cancelled due to cost.
  • Mobile Security for iOS Devices (iPhone, iPad, and iPod Touch) Lunch N Learn
    TBA in Spring Semester 2016 (12:00 PM – 01:00 PM)
  • Off Site Professional Training

3)Service Updates- 15 min

Casper – JSS 9.82 update completed Wednesday Jan 13, 2016 between 1800 and 2345.
See  Issue found with ciphers post update fixed 02082016 that blocked iOS Self Service.

CrashPlan – Client 4.4.3 and  server 5.0.3 update completed Jan 27, 2016.  Client 5.x updates on hold until server 5.1.0 update due to known issues.  Expecting to update to server 5.1.0 on Feb 24, 2016.

NetBoot – 10.11.3 (nuke.nbi & sh) has been updated on the netboot server, will be to adding makekiosk.nbi/sh and makesign.nbi/sh before Mar MacTech for use with new/clean OS X machines.

AutoPKGR – no new packages, however clean up requests will be coming out


4) Kaspersky Issues- 30 min

Several folks are seeing issues with Kaspersky after OS X 10.11.3 update or after Kaspersky 10.x update.  These include hanging on boot, run away processes, failure of web page loading and failure of Kaspersky to update.  One machine had been found to have 907 Gig of files in /cores (on 1T disk) after Kaspersky 10.x update.  Real time scanning can be disabled and web security can be disabled to fix issues. Discussion

5) Q&A – 15 min

You ask we try to answer

Next meetings:

MacTech – Tue. Mar 8, 2016 in Room B16-B Hillsborough from 2:30-4:30 pm.

MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Sep, Oct, Nov, Dec

MacPolicy – 2nd Tuesday each quarter in Feb, May, Aug, Nov.

Neither MacPolicy or MacTech will not meet in July.  Meetings usually held in B16-B Hillsborough Bld.

Please mark your calendar.