MacTech Groups Agenda
Tuesday, Oct 8, 2019
2:30 to 4:30 pm
Room 202 Avent Ferry Hillsborough Bld.
Announcements – 5 min
OIT only supports macOS 10.13.6 or newer
Status page for jamfcloud.com services see http://status.jamfsoftware.com
OIT Macintosh Support Web Site go.ncsu.edu/mac for updates.
Slack group ncstateit.slack.com #macintosh
Apple Sales: Paul Petrogeorgeemail@example.com & Sys Eng: Dave Andersenfirstname.lastname@example.org
macOS versions that shipped with Intel Hardware: support.apple.com/kb/HT1159
Vintage and Obsolete Apple Products: support.apple.com/kb/HT1752
Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage.
Antivirus for university owned devices – go.ncsu.edu/antivirus
Unity Macintosh Workflow uses Active Directory configuration with local home directory at /Users/$uid$
OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.
Please remember to check prices at www.apple.com/education/pricelists/ to verify best price with NC State Marketplace
Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request invitation by opening a help desk ticket at email@example.com Must login to GSX monthly!!
UNC Combined Pricing Initiative (CPI) oit.ncsu.edu/campus-it/it-purchasing/unc-combined-pricing-initiative-cpi-program-at-nc-state/
JAMF Pro Enterprise service go.ncsu.edu/jamf, go.ncsu.edu/jamfinfo and go.ncsu.edu/uwc for details
JNUC 2019 www.jamf.com/events/jamf-nation-user-conference/2019/ Everette attending, Joey J. Presenting.
Training – 5 min
OIT-iOS Mobile Device Security – Oct 15, 2019
OIT-Managing Apple Devices with Jamf Pro – Sep 24, 2019 –
OIT-Jamf Pro Best Practices for Packagers – Oct 24, 2019 –
OIT-Advanced Apple Device Management with Jamf Pro – 11/19/2019
CrashPlan for Sub-Org Administrators – Request –
Local Based Commercial Training – training.computertree.com/course/
JAMF Pro Training – www.jamf.com/training/
Service Updates – 15 min
Configuration Management – Jamf Pro 10.15.1 is production.
Jamf Pro 10.15.1 is now available for test on nccloudtest.jamfcloud.com
Jamf Pro 10.16.0 is in Beta 1.
Patch Definition Management – Community Patch No change. kinobi.io beta No change.
PLEASE TEST in nccloudtest.jamfcloud.com!!
CrashPlan – Production service is now fully hosted, version 7.2.0, uses AzureAD SSO and requires Duo (if the user is enabled). Standalone installers should not be required for existing clients but are available by request from software.ncsu.edu. The macOS install in Jamf Pro has 2 installers that must be used in the policy. The
NCSU-Campus-Install Code42CrashPlan License and Config.pkg
NCSU-Campus-Install Code42 CrashPlan720.pkg
Internet Recovery – https://support.apple.com/en-us/HT204904 Command-Option-R to install latest version for hardware or Command-R to install currently installed version.
Software Packaging – there is new development on JSS-Importer and many of the tools that use it (spruce, joss-helper, etc) have been unified under https://github.com/jssimporter.
AntiMalware– MSSCEP and Kaspersky should be removed!! DetectX Swift is available and should be installed see oit.ncsu.edu/help-support/apple/jamf-pro/detectx-setup-in-jamf-pro/
Sensitive Data Discovery – NCSU-Campus-Spirion10800.pkg
Apple School Manager – No changes or updates.
AppleCare for Enterprise update –on hold pending Apple being able to add to MarketPlace
Endpoint Protection Standard – Phase 1 deadline has past. Phase 2 is Dec 31, 2020. Please note the updates to the implementation plan to include iOS/iPadOS with no deadline yet.
See Jamf Pro Cheat Sheet at: oit.ncsu.edu/help-support/apple/jamf-pro/jamf-pro-policy-cheat-sheet/
Cisco VPN 4.8 required for Catalina – 5 min
There is a known issue with Cisco AnyConnect that requires version 4.8.x for macOS 10.15 Catalina.
“upport for macOS 10.15—Cisco AnyConnect 4.8.x and HostScan package 4.8.x are the first versions that officially support operation on macOS Catalina.”
An new installer is available from Configuration Management at nc.jamfcloud.com/packages.html?id=7160 named NCSU-Campus-Cisco_Secure_AnyConnect4.8.00175.pkg
Updates on Apple’s latest OSs – Dave Andersen – 60 min
Dave will be with us to give updates on all Apple OSs and enterprise features.
Q&A – 15 min
You ask we try to answer
MacTech – DATE CHANGE Tue. Nov 5, 2019 in TENTATIVE Room 331 Hillsborough from 2:30-4:30 pm.
MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Aug, Sep, Oct, Nov, Dec
MacTech dos not meet in July.
Meetings usually held in B16-B Hillsborough Bld.
Please mark your calendar.