MacTech 10082019

MacTech Groups Agenda
Tuesday, Oct 8, 2019

2:30 to 4:30 pm

Room 202 Avent Ferry Hillsborough Bld.

Announcements – 5 min

OIT only supports macOS 10.13.6 or newer

Status page for services see

OIT Macintosh Support Web Site for updates.

Slack group #macintosh

Apple Sales: Paul & Sys Eng: Dave

macOS versions that shipped with Intel Hardware:

Vintage and Obsolete Apple Products:

Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage.

Antivirus for university owned devices –

Unity Macintosh Workflow uses Active Directory configuration with local home directory at /Users/$uid$

OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.

Please remember to check prices at to verify best price with NC State Marketplace

Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request invitation by opening a help desk ticket at Must login to GSX monthly!!

UNC Combined Pricing Initiative (CPI)

JAMF Pro Enterprise service, and for details

JNUC 2019  Everette attending, Joey J. Presenting.

Training – 5 min

OIT-iOS Mobile Device Security  – Oct 15, 2019

OIT-Managing Apple Devices with Jamf Pro – Sep 24, 2019 –

OIT-Jamf Pro Best Practices for Packagers – Oct 24, 2019 –

OIT-Advanced Apple Device  Management with Jamf Pro – 11/19/2019

CrashPlan for Sub-Org Administrators – Request –

Local Based Commercial Training –

JAMF Pro Training –


Service Updates – 15 min

Configuration Management  – Jamf Pro 10.15.1 is production.

Jamf Pro 10.15.1 is now available for test on

Jamf Pro 10.16.0 is in Beta 1.

Patch Definition Management – Community Patch No change. beta No change. 


CrashPlan – Production service is now fully hosted, version 7.2.0, uses AzureAD SSO and requires Duo (if the user is enabled).  Standalone installers should not be required for existing clients but are available by request from  The macOS install in Jamf Pro has 2 installers that must be used in the policy.  The

NCSU-Campus-Install Code42CrashPlan License and Config.pkg

NCSU-Campus-Install Code42 CrashPlan720.pkg

Internet Recovery – Command-Option-R to install latest version for hardware or Command-R to install currently installed version.

Software Packaging – there is new development on JSS-Importer and many of the tools that use it (spruce, joss-helper, etc) have been unified under

AntiMalware– MSSCEP and Kaspersky should be removed!!  DetectX Swift is available and should be installed see

Sensitive Data Discovery – NCSU-Campus-Spirion10800.pkg

Apple School Manager – No changes or updates.

AppleCare for Enterprise update –on hold pending Apple being able to add to MarketPlace

Endpoint Protection Standard – Phase 1 deadline has past. Phase 2 is Dec 31, 2020.  Please note the updates to the implementation plan to include iOS/iPadOS with no deadline yet.

See Jamf Pro Cheat Sheet at:

Cisco VPN 4.8 required for Catalina – 5 min

There is a known issue with Cisco AnyConnect that requires version 4.8.x  for macOS 10.15 Catalina.

“upport for macOS 10.15—Cisco AnyConnect 4.8.x and HostScan package 4.8.x are the first versions that officially support operation on macOS Catalina.”

An new installer is available from Configuration Management at named NCSU-Campus-Cisco_Secure_AnyConnect4.8.00175.pkg

Updates on Apple’s latest OSs – Dave Andersen – 60 min

Dave will be with us to give updates on all Apple OSs and enterprise features.


Q&A – 15 min

You ask we try to answer


Next meeting:

MacTech – DATE CHANGE Tue. Nov 5, 2019 in TENTATIVE Room 331 Hillsborough from 2:30-4:30 pm.

MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Aug, Sep, Oct, Nov, Dec

MacTech dos not meet in July.

Meetings usually held in B16-B Hillsborough Bld.

Please mark your calendar.