Much like a thorough spring clean at home, the Office of Information Technology will spend a long weekend in early April applying critical system updates and security patches, and performing hardware and equipment maintenance.
The extended IT maintenance, which will be held from 6 a.m. Saturday, April 6 to 6 p.m. Sunday, April 7, will ensure campus IT services and infrastructure are secure and operational.
During this maintenance period, campus IT users should expect that many major IT and network services will be degraded or unavailable. These include, but are not limited to:
- MyPack Portal (Self-Service)
- WolfTime, including Kaba web-based timekeeping
- Other Human Resources, Financial and Student systems
- Self-Service Password Management
- OnBase Document Management System
- Red Hat Network Satellite Service
- Campus network storage services
Google Workspace and campus authentication services, such as Shibboleth and Duo Security, are expected to function as normal.
Future Extended Maintenance Windows
Additional extended maintenance that can impact campus IT services will be performed:
- July 13-14, 2024
- Nov. 2-3, 2024
- Feb. 1-2, 2025
If you have any questions regarding these maintenance windows, contact the NC State Help Desk via the NC State IT Service Portal or call 919.515.HELP (4357).
For IT maintenance updates, view Service Status on the NC State IT Service Portal.