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OIT implements semester cleanup of NC State VCL Azure Virtual Desktop profiles

Note: This article was updated on May 15, 2024.


Effective May 14, the Office of Information Technology (OIT) implemented a new standard process to remove all NC State Virtual Computing Lab (VCL) Azure Virtual Desktop (AVD) profiles approximately two weeks after each fall and spring commencement. This process helps to optimize and reduce the university’s storage footprint in Azure.

The VCL AVD profile storage is intended for semester use of the resources required to access course instruction and classwork. All AVD users have a profile that is used when they log in to various AVD servers. The profile contains their data and settings such as Documents, Downloads, Desktop, and Application. OIT will reset all profiles after each semester and all data and settings will be deleted.

Users can save any course instruction and classwork created within the VCL AVD environment to OIT-supported storage such as the NCSU (B:) Drive or Google Drive.

If you have any questions, contact the NC State Help Desk via the NC State IT Service Portal or call 919.515.4357 (HELP).