Many students and employees access online university services during their summer break. To ensure you have uninterrupted access to the services you need the most, remember to add quarterly IT maintenance to your Google Calendar.
The Office of Information Technology (OIT) will perform its next quarterly IT maintenance from 6 a.m. Saturday, July 13 to 6 p.m. Sunday, July 14.
During this maintenance window, OIT will apply critical system updates and security patches as well as perform hardware and equipment maintenance. Campus IT users should expect that many major IT and network services will be degraded or unavailable. These include, but are not limited to:
- MyPack Portal (Self-Service)
- WolfTime, including Kaba web-based timekeeping
- Other Human Resources, Financial and Student systems
- Self-Service Password Management
- OnBase Document Management System
- Red Hat Network Satellite Service
- Campus network storage services
- Campus building networks
Google Workspace and campus authentication services, such as Shibboleth and Duo Security, are expected to function as normal.
Future Extended Maintenance Windows
Additional extended maintenance that can impact campus IT services will be performed:
- Nov. 2-3, 2024
- Feb. 1-2, 2025
- April 5-6, 2025
If you have any questions regarding these maintenance windows, contact the NC State Help Desk via the NC State IT Service Portal or call 919.515.HELP (4357).
For IT maintenance updates, view Service Status on the NC State IT Service Portal.