Quarterly IT Maintenance Planned for Nov. 2-3

Note: This article was originally published Sept. 12, 2024. It was updated on Oct. 11, 2024.

The Office of Information Technology (OIT) will perform extended IT maintenance from 6 a.m. Saturday, Nov. 2 to 6 p.m. Sunday, Nov. 3.

OIT will apply critical system updates and security patches as well as perform hardware and equipment maintenance. Campus IT users should expect that many major IT and network services will be degraded or unavailable during this time. These include, but are not limited to:

• MyPack Portal (Self-Service)
• WolfTime, including Kaba web-based timekeeping
• Other Human Resources, Financial and Student systems
• Self-Service Password Management
• OnBase Document Management System
• Red Hat Network Satellite Service
• Campus network storage services

Google Workspace and campus authentication services, such as Shibboleth and Duo Security, are expected to function as normal.

Extended Maintenance Windows

Upcoming extended IT maintenance will be performed:

• Feb. 1-2, 2025
• April 5-6, 2025
• July 12-13, 2025

If you have any questions regarding these maintenance windows, contact the NC State Help Desk via the NC State IT Service Portal or call 919.515.HELP (4357).

For IT maintenance updates, view Service Status on the NC State IT Service Portal.