Message from NC State CIO Marc Hoit

While NC State University responds to the novel Coronavirus (COVID-19) pandemic, the Office of Information Technology (OIT)’s mission is clear: to continue to provide the campus IT infrastructure that is critical to the university’s operations during this extraordinary time.

OIT staff work tirelessly to provide the campus community with dependable IT applications, systems and services. Internally, we are making provisions for our staff to remain safe during this time. But, rest assured, you can continue to utilize our IT services with the same confidence you had in the past.

We continue to monitor this situation carefully. And as part of the university’s business continuity planning, we take this opportunity to inform the campus community of resources that can support remote work situations:

• For data security
  Information security requirements, such as the Endpoint Protection Standard, remain enforced.
• For IT Support
  The NC State Help Desk is available to provide IT support to you and to answer questions you might have about telecommuting resources during normal business hours.
• For working remotely
  See Telecommuting Resources for information about remotely accessing campus IT resources.
• For accessing files and other work-related services
  Contact your local IT personnel.
• For providing academic continuity
  Instructional faculty should refer to Keep Teaching.
• For meeting remotely
  See Web Conferencing Services to learn more about G Suite Hangouts Meet, Zoom, WebEx (WolfMeeting), and WebEx Cloud.
  For additional audio-only options, see Audio & Video Conferencing Solutions.
• For up-to-date information on the COVID-19 pandemic
  • Coronavirus Updates
    NC State University
  • Pandemic and Communicable Disease Guidelines and Resources
    NC State University Human Resources
  • Coronavirus Disease 2019 (COVID-19) in the U.S.
    Centers for Disease Control and Prevention (CDC)
    Daily noon updates Monday – Friday
  • Coronavirus disease (COVID-19) outbreak
    World Health Organization (WHO)
    Daily updates

If you have any IT questions or concerns, please contact the NC State Help Desk via the NC State IT Service Portal or at 919.515.4357 (HELP). OIT is ready to help you.