Updating Virus Definitions for Trend Micro OfficeScan for Windows

Your copy of Trend Micro OfficeScan for Microsoft Windows is set to update itself on a daily basis.  It will check in with NC State's antivirus parent servers once an hour, receiving any new antivirus definitions and product updates that may be available.

If you have a need to manually update your virus definitions, use the following procedure:

  1. Make sure that you are connected to the Internet.
  2. Right click the blue Trend Micro OfficeScan icon, located in the right-hand portion of your system tray (at the bottom of the screen).
    Trend Micro tray icon
  3. In the menu that appears, select Update Now.
  4. In the Trend Micro OfficeScan update window that appears, click the Update Now button.
  5. Wait while Trend Micro OfficeScan checks in with the update server.  This will take several moments to complete.
    Trend Micro updating itself
  6. If the update process is successful, the window will display:
    Component update is complete.
  7. Click the Close button to finish.

 

If you have problems while performing these steps, contact the NC State Help Desk for assistance.

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