ComTech Telecom and IT Billing Customer Center Training Resources

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Forms and Tools

Access and Department Management

Change the Department OUC and Project ID

ComTech Service Rates

ComTech Coordinator Search Tool

Set Gmail as Default Email Client to Open Mailto Links


Quick Start and User Guides

PCR Customer Center Quick Start Guide

PCR Customer Center User Guide (pdf)

How-To Articles

Additional Information Fields

Audit Your Department’s Telecom Services

Cancel a Service Request

Change Billing Information for a Service

Change a Phone Number or Service ID

Change Quantity/Remove Items in Shopping Cart

Favorites List

Large Moves

Long Distance Authorization Codes

Move a Service to a New Location

Order a Replacement Phone

Reassign a Service to a New User

Remove an Active Service

Shop for Equipment

Shop for Services

Submit Your Order/Order Details Page

System Alerts, News, and Notifications

Track Your Order

View Your Bills

View Your Call Details Records

View Your Existing Services