OIT Strategic Operational Goals

Innovation, agility, alignment

Create a responsive forward-looking and flexible IT environment that encourages strategic partnering and balances acceptable risk; leverage technology for solving business problems; and support rapid response to our customers’ changing educational and business needs.

Pervasive transparency

Operate all services, projects, units and support in an open and transparent manner.

Collaborative engagement

Operate under a culture of collaboration and partnership based on mutual respect, cooperation, knowledge-sharing and resource development within the organization and across campus.

Proactive customer service and solutions

Respond to customers’ needs in a timely and effective manner; maintain communications and services that meet or exceed agreed upon customer expectations.

Reliable systems and security

Design, implement and manage all services and systems to produce predictable system behavior, reliable service delivery, competitive costs, data integrity, integrated security and legislative compliance.