NC State’s Office of Information Technology (OIT), formed in November 2007 as the university’s central IT organization, collaboratively developed its first Strategic Operations Plan (SOP) during fall 2008. Initiated by Vice Chancellor for IT and CIO Dr. Marc Hoit, the OIT SOP was the first part of a three-phase strategic planning process to improve the use of information technology as a driver for change for the university. The next phases of this process were to improve IT governance on campus and, in collaboration with the university as a whole, to develop the NC State Strategic IT Plan.
The SOP set out to focus on how OIT operates as an organization and how OIT works together as a team. Starting with new Vision and Mission Statements for the organization, OIT developed five OIT Operational Goals along with broad strategies for achieving them.
After a survey of OIT staff, Academic IT Directors and others, four projects were chosen to initiate the implementation of these goals:
- NC State Student Email Initiative (now G Suite)
- Identity Management (IDM) Initiative
- Centralized Data Storage and Backup Initiative
- University Data Mart
These initiatives were chosen based on their potentially high benefits to the university. The SOP includes a description of each project, timelines, and expected deliverables.
In March 2014, OIT published a set of internally-focused Guidelines to Implement the OIT Strategic Operations Plan (pdf).
Read the initial Strategic Operations Plan (pdf) from 2008.