Planning Process Blog

NOTE: This role of this page is primarily to capture the documentation surrounding the IT Strategic Plan’s planning and formulation process. This page is a re-creation of the original ITStratPlan planning site’s main page. 

How can Information Technology best support and accelerate the achievement of NC State’s mission, vision and goals?

This site serves as a repository for the information gathering and planning being done as part of the university-wide IT Strategic Planning process (updated). The most current entries will be at the top of the page, with links to supporting documentationprocess team meeting notes, and membership information available from the menu on the side.

Please skip down to the first entry for an initial overview of the planning process.

It’s in Print!  Now what?

Posted April 24, 2014, updated April 29, 2014

Earlier this week the final print version of the IT Strategic Plan came back from the printer. You can see and download a copy of it here: Partners in Innovation: A Strategic Plan for IT at NC State-PDF Version. It’s been a long road and many, many people have been involved. Ultimately, it was the ITSAC and CITD who finalized the plan, with the Process Steering Team pulling together their feedback and incorporating it into the documents.

In coming weeks there will be updated one-page PDF versions of the IT Guiding Principles and the IT Strategic Goals and corresponding Strategies. (See the menu at left for a page dedicated to each goal and its strategies.)

Soon this page will be moved to make way for the implementation planning process. Stay tuned for updates as NC State works to implement its first university-wide comprehensive IT Strategic Plan.


Slight Modifications to IT Guiding Principles, Strategic Goals and Strategies

Posted Feb. 12, 2014

Following a January 27 joint meeting of the IT Strategic Advisory Council and Campus IT Directors, the Process Steering Team incorporated feedback into the primary documents that had been reviewed. The latest drafts of the IT Guiding Principles and IT Strategic Goals & Strategies are available for review. Word documents indicating the latest revisions to the Goals/Strategies (Goal #3) and Guiding Principles (#8) are also available.

Next steps include finalization of the plan and involvement of the governance groups to help refine gathered tactics and develop the implementation plan, timeline (roadmap) and metrics, along with assigning leads for each implementation task.  Dr. Hoit has asked Keith Boswell to lead the steering effort for this next phase.

Draft Strategies released with IT Strategic Goals document

Posted Jan. 13, 2014

Following the November 1 & 12 strategy development sessions, the Process Steering Team pulled together the material the ITSAC and CITD provided during the brainstorming sessions. The team also went back into data and information from earlier meetings to try and ensure that major strategic issues had not been omitted.

At this point, the team feels very close to being finished with the IT Strategic Goals & Draft Strategies.  Threads that have come up at past sessions may not be seen explicitly listed in the Goals & Strategies document but may be potential action items that can be developed and supported as Tactics at the next level after adoption of the plan. The data collected and information shared from previous planning sessions has all been retained and will be passed along to those creating the Action Plans for implementing the plan.

On Jan. 14, Dr. Hoit will give an update to the Executive Officers on the IT strategic planning process. The CITD meets on Jan. 21 and will review the draft strategies and next steps, then join the ITSAC for its meeting on Jan. 27 to further discuss the Goals and Strategies and have an initial discussion around tactics.

Updated IT Strategic Goals ready for strategy development sessions

Posted Oct. 24, 2013

The latest version of IT Strategic Goals were released today to the university community and sent to those who have been invited to the strategy brainstorming and development sessions on November 1 or 12. The Process Steering Team incorporated feedback and suggestions received since the initial drafts were released following the Sept. 20 joint ITSAC/CITD goal development session. These goals and the IT Guiding Principles will be used to develop strategies that will most effectively help the IT community reach its goals and better enable the university to carry out its strategic initiatives and fulfill its mission.

Draft of IT Strategic Goals available for review

Posted Oct. 14, 2013   

The IT Strategic Planning Process Steering Team has incorporated feedback from workshops and discussions with the IT Strategic Advisory Committee (ITSAC) and Campus IT Directors (CITD) into the latest draft version of the IT Strategic Goals. We now share this with the university community.

Each goal has a brief title, goal statement, rationale, and several criteria that will help measure whether we are successful in achieving the goal. It is acknowledged that the success criteria are representative rather than comprehensive.

As a reminder, the IT Guiding Principles outline how we want to operate as an IT community. The IT Strategic Goals are targets we want to set. At work sessions on November 1 & 12, members of the IT Governance committees and those invited to participate in targeted focus groups last spring will be developing strategies for how to accomplish these goals.

Please provide any comments or feedback to members of the ITSAC, CITD or Process Steering Team.

Developing IT Guiding Principles and Strategic Goals

Posted Sept. 12, 2013

In July and August the Information Technology Advisory Committee (ITSAC) and Campus IT Directors (CITD) held joint sessions to take the key strategic themes based on the information gathered from campus stakeholders and began crafting Strategic Goals and over-arching Guiding Principles. A resulting draft set of IT Guiding Principles has been released by the Process Steering Team. Work will continue on the Strategic Goals at the third joint ITSAC/CITD work session on Sept. 20.

The IT Guiding Principles help define how we want to operate as an IT community. They stand the test of time, even when strategic plans and goals may change.  These are the values that we place on how work is conducted. The IT Strategic Goals are the broad targets we want to set to help the university achieve its goals, mission and vision. The strategies  are the ways we set out to make progress toward accomplishing the goals. The strategies will begin to be developed by a cross-section of NC State IT stakeholders at an upcoming brainstorming session.

We encourage the campus community to be in discussion about the Draft IT Guiding Principles and IT strategic planning process through the IT Governance channels, since members of the IT Governance committees and sub-committees are key stakeholders and developers of the plan.

The Process Steering Team acknowledges that the plan will not be ready by the end of October, the initial time frame set out for the process. However, in consultation with the ITSAC and CITD the team feels it’s more important to have an effective process than rush the project.  The goal is to have the plan approved by the end of the calendar year.

Identifying Emerging Themes

 strPosted June 17, 2013

At a June 12 workshop, members of the IT governance subcommittees and Campus IT Directors reflected on the data that has been compiled and as table groups developed a number of emerging strategic themes that NC State needs to consider in planning for the future of IT and the university’s ability to achieve its mission, vision and goals. As the planning process overview map indicates, these themes will be further explored at upcoming working sessions of the IT Strategic Advisory Committee and Campus IT Directors, where participants will develop strategic IT goals related to the themes, as well as overarching guiding principles for the work of IT at NC State.

The campus community is invited to review the slides from the June 12 workshop, as well as the draft compiled themes from the spring data collection. Workshop participants were also encouraged to review the recently released EDUCAUSE Top-Ten IT Issues for 2013 report as well as the key terms and definitions in the NC State IT strategic planning process.

Shifting to Data Analysis

Posted May 30, 2013

Thanks to all who participated in the initial data gathering phase of the planning process. The process team has been compiling the data gathered (see the Documents page for links to unprocessed versions of much of the input) and will be sharing the overall themes that have been emerging with members of the six IT governance subcommittees and the Campus IT Directors (CITD) at a June 12 workshop.

Following that process, the CITD and the IT Strategic Advisory Committee (ITSAC) will take the key strategic and operational issues that have emerged and develop a set of initial goals for the strategic plan, as well as begin to develop overarching guiding principles for how IT is provided on campus and how it aligns with and enables the university strategic plan.

Take a look at the revised IT Strategic Planning process map to get an idea of the phases planned for developing and beginning to implement the plan.

Still Time to Provide Input

Posted May 2, 2013

The process team has been meeting with a variety of committees and organizations on campus to gather input and will soon be hosting a series of focus groups. If you have suggestions or ideas you feel should be addressed as part of the IT Strategic Planning process, we would still love to hear from you. Students can go to the Student Input page and complete the brief survey linked from there. Faculty and staff are encouraged to provide input as it relates to the campus strategic plan or  more generally. Anyone in the NC State community can also send comments to

Gathering Student Input

Posted April 4, 2013

While we are reaching out to a number of student organizations and will include several questions on the annual ResNet/ComTech survey, we’re also inviting all students to provide input by sharing their ideas on a short survey. Check out the Student Input page to launch the survey and stay up to date with IT Strategic Planning information specifically for students.


Where should IT in Higher Education be headed?

Posted March 25, 2013, Updated May 2, 2013

UPDATE: The slides from Dr. Wheeler’s presentation, “Pondering the Road Ahead” are available for download.

Please join Dr. Marc Hoit and the IT Strategic Planning Process Steering Team on Monday, April 29, for a campus forum focusing on the future of IT in Higher Education. The forum will feature Dr. Brad Wheeler, Ph.D., Indiana University vice president for information technology and chief information officer.

An innovator and leader in the field of IT in higher education, Wheeler’s presentation, including a question-and-answer period, will be held from 9 a.m. to 10:30 a.m. in the James B. Hunt Jr. Library Auditorium. Wheeler currently leads university-wide IT services for IU’s eight campuses, and has co-founded and led some of higher education’s most transformative software and service collaborations such as the Sakai Project for teaching and learning software, Kuali for financial and other administrative systems, the HathiTrust for digital copies of scanned books as part of the Google Book Project, and the formation of Internet2’s Net+ Services. He is also a professor of information systems in IU’s Kelley School of Business.

Put this event on your calendars and plan to join us for a thought-provoking discussion.

 Help Drive IT at NC State

Posted March 06, 2013 (updated March 28, 2013)

UPDATE:  Slides are available from the workshop that introduce the IT Strategic Planning Process currently taking place.

In case you missed the workshops or did attend and have thought of additional ideas that should be mentioned, please share your thoughts with the process team. Also feel free to send comments to

Original post:

As a significant first step in determining the future of information technology (IT) at NC State, the NC State IT Strategic Planning Process Steering Team invites you to attend one of the following information- and idea-generating workshops:

  • Thursday, March 21
    1:30 p.m. to 3:30 p.m.
    Walnut Room, Talley Student Center
  • Wednesday, March 27
    2:30 p.m. to 4:30 p.m.
    College of Textiles Convocation Center (Room 2309)

In these workshops, this newly created team hopes to engage you and other NC State IT stakeholders to help ensure broad-based support for a new university-wide IT strategic plan. This plan will provide both a vision and a framework for how the university’s comprehensive IT environment can best support and accelerate achievement of its mission, vision and goals, as conveyed in The Pathway to the Future: NC State’s 2011-2020 Strategic Plan.

You will be invited to share your beliefs about the current strengths and weaknesses of the IT services provided and supported by the university. In addition, you will be able to explore ideas for focusing IT resources in the coming years.

Your input from these workshops and the work of several campus IT groups — the IT Strategic Advisory Committee (ITSAC), the Campus IT Directors (CITD), and respective IT governance subcommittees — will be the driving forces to develop a university IT strategic plan.

By early fall 2013, the process steering team hopes to share an initial draft of the IT strategic plan with all stakeholders. By late October, the team expects to have the plan completed.

To find out more about the NC State IT Strategic Planning Process and to share your ideas, please come to one of the scheduled workshops. You may also visit the University IT Strategic Planning website.

How can Information Technology best support and accelerate the achievement of NC State’s mission, vision and goals?

Posted Feb. 14, 2013 

The NC State IT Strategic Planning Process Steering Team has set out to help our university develop a new campus-wide IT strategic plan that will provide a vision and framework for how the university’s comprehensive IT environment can best support and accelerate achievement of the mission, vision, and goals of NC State, as conveyed in The Pathway to the Future: NC State’s 2011-2020 Strategic Plan.

While the IT Strategic Advisory Committee (ITSAC) and the Campus IT Directors (CITD), along with the respective IT governance subcommittees will be the driving forces in helping to create the plan, the process steering team hopes to engage as many campus IT stakeholders as possible to invite fresh perspectives and ensure broad-based campus support for the resulting plan.

Current plans call for an analysis to take place during Spring 2013 of the current IT environment at NC State within central IT groups as well as colleges, departments and other units beyond the central areas. The analysis will help identify strengths, deficiencies, needs and expectations for campus IT services. Simultaneously, a review will be undertaken of external influences such as technology trends and other factors that may impact how the university utilizes information technology to meet its goals in the coming years.

By early fall the process steering team hopes to share an initial draft of the IT strategic plan with campus stakeholders for review and refinement. The goal is to have the plan approved as a working document and available to campus by the end of October, 2013.

Help us come together to develop an IT strategic plan that can:

  • provide a framework to set priorities
  • guide IT investments

to help achieve the university’s collective vision to emerge as a “preeminent technological research university.”

Read the charge given to the IT Strategic Planning Process Steering Team.

Be watching for opportunities to provide input into the creation of the plan in the coming months.