OIT Apple Support

macOS Licenses

There is no free site license for macOS at NC State.  Apple offers the latest version of macOS at no cost as upgrade in the Apple App Store.app located in the Applications folder on all devices running 10.6.8 or newer.

Macintosh Campus Groups

The MacTech group on the NC State campus deals with Macintosh and Apple Technology related issues.  For more details, see the FAQ at:
Campus Macintosh Support Groups

Best Practices Before Any macOS Upgrade:

  1. Read the info on compatibility with your software:
    macOS: About incompatible software – http://support.apple.com/kb/HT3258?viewlocale=en_US
  2. Always back up your data.
    Make a good and complete backup with Time Machine and/or make a copy of your disk with Disk Utility.
    How to back up and restore your files:
    Time Machine 101 – http://support.apple.com/kb/HT1427
  3. Understand how to restore your backup (you did make that backup!) before you start.
    How to back up and restore your files –  http://support.apple.com/kb/HT1427
  4. Make sure that all software updates have been completed before upgrading.
  5. Repair the startup disk with Disk Utility before upgrading and after upgrading.
  6. Download the latest macOS install application from the App Store and install.