OIT offers a number of services that can help eligible NC State faculty and staff work productively from home or remotely. You will need to log in with your Unity credentials.
NOTE: OIT staff have access to additional internal resources about teleworking and eligibility.
When working remotely, it is essential to recognize what type of university data you are handling. You must not access or store ultra-sensitive (purple) data on your personal endpoint which includes desktops, laptops, smartphones, and tablets. You must not store sensitive (red) data on your personal endpoint, but you may access red data provided you have the proper security controls in place as indicated in the Endpoint Protection Standard (see Section 6, Table 2 and Table 3). These security controls include requirements for antivirus software for personal endpoints.
- For details, see Approved Alternate Antivirus Products.
- For additional information, see NC State Antivirus Resources.
We strongly recommend that you use your NC State Google Workspace account for office applications and data storage as much as possible.
Refer to Accessing Data Securely While Working Remotely [Google Doc] for additional information.
Refer to the Mobile Security at NC State website to secure your Android, iOS/iPadOS, macOS, and Windows 10 devices.
Business and student data
Log in to the MyPack Portal to access Financials, Human Resources and Student Information System applications.
Electronic Approval Processes and Signatures
See the methods approved for internal approvals.
Email and calendar services
See Google Workspace.
- Google Chat is available through Google Workspace services.
- Some NC State faculty and staff use services such as Cisco Jabber and Slack. When using these services, you are prohibited from sharing sensitive data (e.g., purple, red, yellow), such as FERPA, sensitive business information and research information. Refer to Accessing Data Securely While Working Remotely [Google Doc] for additional information.
Remote access to your campus desktop
Consult your local IT support staff if you need to remotely access files or campus resources. Also see:
Two-Factor Authentication (2FA) at NC State
To ensure your continued access to services protected by Duo Security and Google 2-Step, make sure you are enrolled in as many authentication methods as possible. See Duo Security authentication methods and Google 2-Step authentication methods. If you are locked out of your account, you can receive a bypass code by calling the NC State Help Desk at 919.915.HELP (4357) during normal business hours.
Virtual Computing Lab (VCL)
Virtual Private Network Service (VPN)
- This provides a secure connection needed to access certain campus resources (e.g., WolfPrint) from a remote location. NOTE: VPN connection is NOT needed to access services such as the MyPack Portal, WolfWare or Google Workspace.
- You will need to install VPN software on your machine. For details, see NC State Virtual Private Networking (VPN) Service.
- To check your office voicemail from off campus, see Voicemail Training Resources.
- To send voice mail messages as .WAV files directly to your NC State Google Workspace account, see Unified Messaging.
- See Web Conferencing Services to learn more about Google Meet, Zoom, WebEx (WolfMeeting), and WebEx Cloud.
- For audio-only options, see Audio & Video Conferencing Solutions.
- Cisco Jabber can allow you to use your computer as a phone, without the need of a physical desk phone.
- Single Number Reach can help people contact you at multiple phone numbers.
- Extension Mobility allows users to access their Cisco Unified IP phone configuration (e.g., line appearances, services, speed dials) from other Cisco Unified IP phones. This allows users who work in different offices to access their primary phone line.
Other Helpful Resources
- Division of Academic and Student Affairs (DASA) – Working From Home
- Electrical and Computer Engineering – Working Remotely at NC State
- Emergency Management and Mission Continuity – Working@NC State During COVID-19
- Environmental Health & Safety – Ergonomics When Working Remotely
- Executive Vice Chancellor and Provost – Keep Teaching
- NC State University Human Resources – Pandemic and Communicable Disease Guidelines and Resources
- Office of Information Technology – Beware of COVID-19 scams
- Office of Information Technology – Secure your home network