WolfPrint – AirPrint: How to print from iPad, iPhone and other iOS devices

WolfPrint supports printing from Apple devices using the built-in AirPrint service available on every device running iOS 5.0 or newer.  FollowMe printing is available from personal and university owned Apple devices, including iPads and iPhones.

NOTE:  Using AirPrint to print to WolfPrint FollowMe printers is not currently supported on iOS 8 or 9.

Using AirPrint requires three (3) steps.

Step 1: Choose a printer and send an item to it.

  1. Join the ncsu wireless network.
  2. Open the item you would like to print.
  3. From the iOS Share menu, select a WolfPrint FollowMe printer (Figure 1).
    (Some apps may have a Print menu instead of a Share menu.)
    Each one of these is a virtual printer (FollowMe print queue) that can send jobs to physical printers at multiple locations. For example, WolfPrint-BlackAndWhite can send jobs to 80 printers on campus.
  4. Make note of the printer you selected.
    You will need this in Step 3 below.
  5. To send the item, tap the Print button.

    iosshare_png_19465
    Figure 1: Selecting the Print button from the iOS Share menu
    and choosing a WolfPrint FollowMe virtual printer
    (FollowMe print queue) from the Printer options.

Step 2: Log in to PaperCut and select print options.

  1. On the same device, when printing finishes, launch a web browser.
  2. Using your Unity ID, log in to the PaperCut web client (Figure 2).
    NOTE: This login must occur on the same device that sent the item to print, within 5 minutes, or the print job will be canceled with no charge.

    webpcclient_png_13704
    Figure 2: PaperCut web client login dialog.

  3. In the Print Job Notification dialog (Figure 3), select the desired print option(s).
    To hold the job for FollowMe printing, tap the Print button.
    (For more information, see WolfPrint User FAQ’s.)

    webpcclientapproval_png_20006
    Figure 3: Print Job Notification dialog
    for WolfPrint FollowMe printing.

    HINT: For easy reuse of the secure PaperCut web client, you may want to install its page on your iOS home screen. To do so, tap on the Share button and select Add to Home Screen. Depending on your application and device, the Share button may be at the top or bottom of the screen.

Step 3: Retrieve your print job

  1. Go to a printer that:
    • serves the virtual printer (FollowMe print queue) that you selected in Step 1 above
      and
    • displays the WolfPrint FollowMe logo:
      WolfPrintFollowMeLogo
  2. Swipe your WolfPack One card to release your print job.

For printer locations and details on getting your printout, see WolfPrint FollowMe Printing.

Known Issues

  • Double-Sided (duplex) print jobs from iOS fail to print.
  • If you are using iOS 7, Double-Sided is turned on by default.
  • You will need to turn it off each time you print from iOS 7.

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