Gwen Hazlehurst, Assistant Vice Chancellor
Enterprise Application Services (EAS) is responsible for the design, development, implementation, operation and enhancement of NC State’s enterprise administrative applications. Systems supported include Business Intelligence & Analytics, Document Management, eCommerce, Financial, Human Resources, Identity & Access Management, Lab Management, Non-Credit, Research Administration, Student Information, and the MyPack Portal.
EAS works closely with various central offices and campus organizations such as the University Business Officers and HR Leads and takes direction from the enterprise systems steering teams and the Enterprise Application Committee in support of these systems.
EAS senior leadership consists of:
- Sherwood Bryan, Director – MyPack Portal and Student Information Systems (SIS)
- Cheryl Cleveland, Director – Configuration Management and Database Administration
- Wade Davis, Senior Director – Configuration Management & Database Administration, Enterprise Information Management & Analytics, and Human Resources Systems
- Jack Foster, Director – Software Development and Integrations (REPORTER, Research Administration (RED), Lab Management, SAGE)
- Ron Reed, Senior Director – Financial Systems and Document Management Systems (OnBase and ShareBase)
EAS supports the following systems:
- Business Intelligence/Analytics (SAS)
- Document Management (OnBase)
- eCommerce (Transact)
- Financial Systems
- Human Resources Systems
- Guest & Affiliate and Brickyard
- Lab Management System
- Motor Fleet Management
- MyPack Portal
- Non-Credit (REPORTER) System
- Research Administration (RED) System
- Student Information Systems (SIS)
- Teaching Licensure Tracking (SAGE)
EAS provides the following services for supported systems:
- Business process analysis & solution design
- System evaluation/”fit-gap”
- Functional specification development
- Application development/system modification
- Database Administration
- Reporting development/enhancement
- Configuration/Change management
- Application upgrades and maintenance
- Production support/problem resolution
- Project management of enterprise application projects
- Facilitation of governance teams
- Change Management
- Enterprise Applications Committee