On Monday, May 9, OIT will require Shibboleth authentication to log in to Google Workspace.

As a result, NC State Unity account holders will use Duo Security instead of Google 2-Step Verification to authenticate to Google Workspace. A two-step login process, Duo is currently used to protect university web applications that use Shibboleth authentication, such as the MyPack Portal, WolfWare and PeopleAdmin. 

This move:

• Continues to streamline the university’s two-factor authentication (2FA) services.
• Makes 2FA enrollment and enforcement consistent across the majority of IT services. 

Impact to Users

• Users will be prompted with a login requiring Shibboleth at the end of their 14-day login session for their browser or computer. 
• Users’ mobile apps and third-party clients will maintain access to Google Workspace accounts until a password change.  
• Intentionally clearing cache and cookies for any reason will force a new service login.
• A password change will require a new Duo authentication to Shibboleth-protected services. 

Google 2-Step

Accounts that will continue to use Google 2-Step include: 

• Google Generic Accounts, which are specific to Google Workspace.
  See Generic Account – Google Workspace.
• Alumni Email Service, which provides access to Gmail only.