New Student Tech Guide
Find tech support, learn how to connect, stay cyber safe and more.
Google Workspace
- NC State is a Google campus. We use Google Workspace to power our communication and collaboration.
- Your NC State Google account will have a storage quota of 15GB.
Unity ID and Password
- When you first registered as a student, you received your Unity ID and default password. That password is not secure. You must create a new one before you can access university resources.
- You’ll also create three security questions and answers to verify your identity if you need to reset your password.
Wi-Fi
- Enroll eligible devices with eduroam, the preferred network for students, faculty and staff.
- Personal wireless routers are not supported.
- If you have issues enrolling your devices, contact the NC State Help Desk or visit the Walk-in Center.
How to enroll with eduroam
- Use your Unity ID and password to log your device into the ncsu network (NOT ncsu-guest).
- Open a browser (Safari on Mac) and go to the Wi-Fi website.
- Click on Enroll Your Device and follow the prompts.
- Repeat these steps for each of your other wireless devices (laptops, smartphones, etc.).
IT Security
Multifactor Authentication
- Multifactor authentication (MFA) is required for all students, faculty and staff.
- You must download the Duo Mobile app or use a security key.
- No way to MFA? Contact the NC State Help Desk or visit the Walk-in Center for additional support and guidance.
Phishing
- The most common security risk at NC State is phishing. Phishing emails typically sound urgent and ask you to reply or click on a link to:
- Share personal information.
- Upgrade your account.
- Prevent account deletion.
- Always be suspicious, take your time and ask for help from the NC State Help Desk.
Device and Data Security
- Protect your devices. Set up a password, PIN or other screen lock.
- Use the “Ask to Join” Wi-Fi setting to prevent automatically connecting to unsafe networks.
- Back up data regularly.
- Be careful with the apps you download. Review the privacy policy and understand app permissions before installing.
- NC State requires anti-malware on every computer you use to connect to campus networks.
Printing
- Use WolfPrint FollowMe Printing to easily print from your personal device or lab computer with WolfPrint printers installed.
- You can also scan documents directly to your Google Drive on select WolfPrint printers.
Software
- NC State offers students an array of free software. Some software is only available for specific colleges.
Virtual Computing Lab
- NC State provides a Virtual Computing Lab (VCL) that allows you to reserve a computer with a desired set of applications and access it remotely.
Student Jobs
From tech support to broadcasting and live streaming, OIT offers many student employment opportunities.
See open positions
Emergencies
NC State uses various alerts to keep you informed and safe in an emergency. To receive text alerts, keep your phone number updated in MyPack Portal.
Learn about WolfAlert