Shared Services
Shared Services provides a variety of enterprise-level infrastructure and middleware services to the campus community. This includes identity and access management, web services, virtual computing, hosted server and application services, and Windows services. The unit also provides extensive system support for research services.
Unit Leadership
Eric Sills, Assistant Vice Chancellor
Identity and Access Management, Cloud Services, Application Integration Services, Identity and Web Services, Design Web Services and Windows Middleware Services
Abraham Jacob, Senior Director
What We Do
- Facilitate the university’s Identity Management service, improving security and privacy, providing a single access point for an individual’s identity, and improving efficiency of resource sharing within and beyond the university.
- Manage secure cloud services from Amazon Web Services, Microsoft Azure and Google Cloud Platform.
- Provide web services including Web Publishing, NC State’s web hosting and management service, OpenLDAP, GitHub and Splunk.
- Maintain the campus Active Directory services and the integrated Microsoft-based systems management infrastructure.
- Provide middleware infrastructure and application services central to the design, development, implementation, operation and enhancement of NC State’s enterprise administrative applications.
- Support systems including MyPack Portal, Financial, Human Resources, Student Administration, document imaging and reporting tools.
- Provide automated workload services, including production management, batch and EDI processing, report archive and distribution, and payroll printing.
- Manage Globus to help campus users transfer and share data quickly and securely.
- Manage Jamf to allow IT administrators to configure, deploy and manage Apple devices across campus.
Hosted Services, Platform Compute Services and Central Services Integrations
John Constantelos, Director
What We Do
- Assist departments and colleges with managing their departmental application servers, hosting them in a stable and secure IT environment.
- Provide virtual computing, centralized storage, enterprise virtualization and backup services.
- Provide stable and resilient infrastructure to address the OIT mission and university strategic goals.
- Support enterprise-level integration of Linux/Unix services within OIT, including Red Hat Satellite, MySQL database, monitoring and notification services, and Configuration Management Database.