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Office of Information Technology

Technology Support Services

Technology Support Services provides a variety of technology support and consulting services for the NC State campus community. Major areas of support include hosted server and application services; campus desktop environments; email, calendaring and campus web environments; enterprise applications, learning spaces; student-focused computing; and problem-ticket tracking and IT service management tools.

Unit Leadership

Danny Davis, Assistant Vice Chancellor

John Constantelos, Director

What We Do

  • Provide ServiceNow administration, support and application development, as well as IT service management consulting.
  • Provide technology support and development for faculty and staff computers and software, including network connectivity, desktop patching, productivity software, hardware lifecycle, and on-site and remote consultation.
  • Assist departments and colleges with managing their departmental application servers, hosting them in a stable and secure IT environment.

Ron Bradley, Manager

What We Do

  • Provide AV technology design and integration services.
  • Support the use of classroom technologies in learning spaces across campus.
  • Maintain workstations in Unity Labs and Training Labs.

Learn more about ClassTech.

Nik Davlantis, Manager

The NC State Help Desk and OIT Walk-in Center are open from 8 a.m. to 5 p.m. Monday through Friday.

What We Do

  • Operate the NC State Help Desk, the primary point of contact for computing services at NC State. In coordination with other campus consulting groups, the Help Desk supports students, faculty and staff in their computing and technology endeavors by understanding their needs and developing solutions that work for the campus community.
  • Operate the OIT Walk-in Center, providing students with one-on-one support for personal computers, network connectivity, Unity account issues and more.
  • Manage WolfPrint, NC State’s accounted printing service, allowing students, faculty and staff to print at locations across campus.