Training & Support

An overview of the cPanel environment is available to assist you in getting started: http://go.ncsu.edu/whm_slides.

Please send questions regarding use of this service to help@ncsu.edu. Be sure to provide your URL so that we can help you better.

Your cPanel account includes many instructional videos and tutorials. We encourage you to take the time to review these and learn more about your environment.

If you find that cPanel is a bit beyond your needs, OIT offers other web services that might be what your unit needs! We have a Hosted WordPress environment that provides an easy, quick way for a unit to put up a web site and add content. OIT provides you with a branded, accessible theme that is managed by us, including things like security updates. The OIT Design office is also available at an additional fee for contract web work, including site maintenance and on-going support.

Questions should be sent to help@ncsu.edu and we will make every effort to answer them. However, our support for cPanel, due to staff resources, is limited.