Your Managed Desktop: Getting Started
Applications delivered
Your managed desktop comes with the following applications installed. Updates are automatic.
- Adobe Acrobat Pro
- Browsers
- Google Chrome
- Mozilla Firefox
- Internet Explorer
- Citrix XenApp Web Plugin
- Java
- MS Office Professional Plus 2010
- Pidgin (Chat)
- Trend Micro OfficeScan (Antivirus)
- UltraVNC (for TSS admin use only)
Google Apps @ NC State
This is a tightly integrated suite of Web-based services, which include Gmail (email), Calendar, Documents, and much more. For details, see Google Apps @ NC State.
No desktop email client
With Google Apps @ NC State, you don't have a desktop email client. Instead, you'll be using the Web-based Gmail service accessed through a Web browser.
Gmail as your default
When you run Gmail for the first time, be sure to set it up as your default email application.
Gmail preferred
A number of your NC State colleagues had previously preferred a desktop email client and were initially reluctant to use Gmail. However, now they use its features enthusiastically, and they're pleasantly surprised to find that they actually prefer the Web-browser-based Gmail service instead of a desktop client.
More about email
Calendar
See the Calendar pages in the Google Apps Learning Center.
Document sharing
Instead of emailing documents, use Google Documents (Google Docs) to share them with specific colleagues at NC State, the whole campus, or the general public. For details, see the pages on Docs in the the Google Apps Learning Center.
Working with Your File Space
- Using Your NCSU Drive Space with a PC
- Departmental Share Names. See Share Names and IT Support Personnel for Campus Units.
Getting help
- Your Departmental Technical Coordinator or Departmental Technical Support - See: http://help.ncsu.edu/otherhelp.php
- NC State Help Desk