MacTech 03112014

MacTech Group Agenda

Tuesday, March 11, 2014

2:00 to 4:30 pm — Room B16-B Hillsborough Bld.

1) Announcements – 5 min

 OIT will support only version 10.8.5 or newer of Mac OS X after Dec 31, 2014 – Current 10.7.5

 OS X versions that shipped with Intel Hardware:

 *Vintage and Obsolete Apple Products:

 Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage with purchase info.

 OIT does not have a  support policy for Boot Camp. & OIT  does not support Classic mode at all.

 Mac Collection Licenses and Media info at

 Trend Micro Office Scan for Macintosh – Managed antivirus for campus.

 OIT Macintosh Support Web Site for updates.

 Unity Macintosh Workflow uses /Users/$uid$ in the Active Directory configuration with a local home on each machine

 Modified Unity Macintosh Installs are supported by the unit which has made the modifications.

 OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.

 Please remember to check prices at to verify best price with NC State Marketplace

 Authorized NC State personnel wanting to get access to training and tools for Apple Certified Technician should register at   Email for Sold-to Account number and approval.

 UNC Combined Pricing Initiative (CPI)

 Casper Suite Enterprise service  (or

2)  Casper 9 transition Update- 10 min

Several items for Casper Suite: a) About 23 machines have checked into the old Casper 8 server in the last 7 days and their information has been sent to the owner’s of the sites they should belong to. Please continue to verify that all devices are using  b) Please continue to re-register iOS devices with THIS MUST BE DONE MANUALLY.  There were 721 iOS device moved from 8>9 servers but only 21 show as having checked in with 9.x server since Jan1, 2014.

c) We have encountered a number of issues that have caused slowness in Casper Suite 9.x. and have worked through many of them.  We are currently finding, deleting and re-enrolling about 12 OS X devices that have duplicate unique identifiers (UDIDs) in the JSS database.  This likely happened some time during our 8.x usage when there was a bug (now fixed) in Casper 8 and the Quick Add packages it creates that caused the issue. d) we are preparing to bring ASU into the JSS to begin the UNC System implementation. Please check and rename all Categories, Packages, Scripts, Directory Bindings, Disk Encryption Configurations, Dock Items, Configurations to include NCSU- at the beginning of the name of each.

e) OIT would like to have all OS X and iOS devices moved by March  30, 2014 if possible.   Discussion

3) Update on Antivirus (again)   – 10 min.

OIT has selected Kerspersky Endpoint protection as the replacement for our current antivirus package.  There will be 2 target groups a) university owned machines will get a managed version and b) all others (BYOD) will get standard retail package

Antivirus Service team has following target dates: 1) March 17, 2014 have BYOD version available for download and use from and 2) April 7, 2014 to have managed servers and experimental install packages available.  Trend Micro license drops dead June 30, 2014.  Work is being done now on BYOD web interface for client download. It is very important that folks with campus owned devices NOT install the BYOD version. Discussion.

4) Tech Short: Using Casper 9.x as a Packager – 20 min.  

Several folks have been confused about packaging software for OS X and how to use the new web interface to make the software available.  Everette will demonstrate best practice.  Discussion

5) iOS 7.1 update  – 10 min.  

Apple has updated iOS to 7.1 with several enhancements and security patches. Discussion.

6) CarPlay – 5 min.  

Just a mention of CarPlay which is iOS in the car.  We believe this technology indicates how Apple may expand in the future.   Discussion.

7) Apple TV 6.1 update – 5 min.  

Apple has added ATV discovery over Bluetooth and some security updates.  RUMOR: This may be in preparation for 3rd party apps for ATV.  Discussion.

8) Q&A  – 5 min.  You ask we try to answer

Next meeting – Apr 8, 2014 in Room B16-B Hillsborough from 2:30-4:30 pm.

MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun,  Jul, Sep, Oct, Nov, Dec

MacPolicy – 2nd Tuesday of every other month: Jan, Mar, May, Jul, Sep, Nov.

Neither MacPolicy or MacTech will meet in August.  All meetings will be held in B16-B Hillsborough Bld unless otherwise announced.