MacTech 11102015

MacTech Group Agenda

Tuesday, November 10, 2015

2:30 to 4:30 — Room B16-B Hillsborough Bld.

1) Announcements – 5 min

a OIT supports only version 10.9.5 or newer of Mac OS X after Dec 31, 2015

b OS X versions that shipped with Intel Hardware:

c Vintage and Obsolete Apple Products:

d Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage with purchase info.

e OIT does not have a  support policy for Boot Camp. & OIT  does not support Classic mode at all.

f Mac Collection Licenses and Media info at

g Kaspersky Endpoint Protection for Macintosh – Antivirus for campus.

h OIT Macintosh Support Web Site for updates.

i Unity Macintosh Workflow uses /Users/$uid$ in the Active Directory configuration with a local home on each machine

j Modified Unity Macintosh Installs are supported by the unit which has made the modifications.

k OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.

l Please remember to check prices at to verify best price with NC State Marketplace

m Authorized NC State personnel wanting to get access to training and tools for Apple Certified Technician should register at   Email for Sold-to Account number and approval. Must login each month to keep!!

n UNC Combined Pricing Initiative (CPI)

o Casper Suite Enterprise service  (, for details)

p Local CrashPlan Users Group forming and having a Meet Up on Thu, November 19, 4:00pm – 5:30pm at the Lynnwood Grill & Brewing Concern – 4821 Grove Barton Rd, Raleigh

2) Training – 5 min

  • Mobile Security for iOS Devices (iPhone, iPad, and iPod Touch)
    Thursday, November 19, 2015 (12:00 PM – 01:00 PM)
  • Apple Research Kit Introduction
    Wednesday, December 2, 2015 (12:00 PM – 01:30 PM)
  • Introduction to Backup with CrashPlan at NC State
    Thursday, December 10, 2015 (12:00 PM – 01:30 PM)
  • CrashPlan for Organization Administrators
    Jan 2016 TBA

3)Casper Updates- 10 min

Fix in place for spontaneous policy re-run issue.  Self does not require login unless policies are scoped to users/groups. Added GIMP to AutoPKGR updated software giving 17 total.  Working on return GSX lookups with new Apple Certificate model and pooled mdm servers.

4) Potential Kaspersky/Cisco AnyConnect Issue – 5 min
FYI, one  of our staff received this email from Kaspersky support:

“Thank you for contacting Kaspersky Lab Technical Support.


Base on you Tier 2, you will need to uninstall the old version of Kaspersky installed on your computer.

Please download and run the Kaspersky Uninstallation Tool for Mac:

Here is the link for the instruction on how to install the software

You will need to disable or uninstall the Cisco AnyConnect Secure Mobility Clients because it is incompatible software. 

We are trying to get more information.  Discussion

5) JNUC 2015 videos available  – 5 min

JNUC 2015 conference videos are available.  See the sessions at:

Click on session and then on video at left side.


6) New Apple TV Demo – 30 min

Apple has released new  Apple TV.  Changes include more local storage and apps.  Currently no conference room mode but work around with screen saver. Discussion

7) Q&A – 15 min

You ask we try to answer

Next meetings:

MacTech – Tue. Dec 8, 2015 in Room B16-B Hillsborough from 2:30-4:30 pm.

MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Sep, Oct, Nov, Dec

MacPolicy – 2nd Tuesday each quarter in Feb, May, Aug, Nov.

Neither MacPolicy or MacTech will not meet in July.  Meetings usually held in B16-B Hillsborough Bld. 

Please mark your calendar.