As a service contact of an NC State G Suite generic account, you have the responsibility to protect it against phishing attacks and compromises.
You should coordinate your enrollment efforts with other contacts for your account, so no one is locked out of the generic account once it is enrolled. All contacts of the generic accounts should know how to:
- log in to the generic account with Google 2-Step enabled.
- use a second factor.
- get assistance if they get locked out of the generic account.
Contact your local IT support if you have any questions or need help to set up Google 2-Step.
If you are unsure of the best way to manage Google 2-Step with multiple users, visit 2-Step Verification Setup for a Generic Account for several options. In addition, see OIT’s Best Practices: 2-Step Verification and Generic Accounts at NC State video. You must be logged in to an individual NC State G Suite account to access the video.
As with your firstname.lastname@example.org account, enabling Google 2-Step for your generic accounts will allow you to log in securely and protect both your personal and university data assets against up to 98 percent of all phishing attacks. For more information, visit the Two-Factor Authentication at NC State website.