MacTech 03122019 – Office of Information Technology

MacTech Groups Agenda
Tuesday, Mar 12, 2019
2:30 to 4:30 pm
Room B16-B Hillsborough Bld.

Announcements – 5 min

OIT only supports macOS 10.13.6 or newer
Status page for jamfcloud.com services see http://status.jamfsoftware.com
OIT Macintosh Support Web Site go.ncsu.edu/mac for updates.
Slack group ncstateit.slack.com #macintosh
Apple Sales: Paul Petrogeorge-paulpetro@apple.com & Sys Eng: Dave Andersen-andersen1@apple.com
macOS versions that shipped with Intel Hardware: support.apple.com/kb/HT1159
Vintage and Obsolete Apple Products: support.apple.com/kb/HT1752
Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage.
Antivirus for university owned devices – go.ncsu.edu/antivirus
Unity Macintosh Workflow uses Active Directory configuration with local home directory at /Users/$uid$
OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.
Please remember to check prices at www.apple.com/education/pricelists/ to verify best price with NC State Marketplace
Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request invitation by opening a help desk ticket at help@ncsu.edu Must login to GSX monthly!!
UNC Combined Pricing Initiative (CPI) oit.ncsu.edu/campus-it/it-purchasing/unc-combined-pricing-initiative-cpi-program-at-nc-state/
JAMF Pro Enterprise service go.ncsu.edu/jamf, go.ncsu.edu/jamfinfo and go.ncsu.edu/uwc for details
JNUC 2019 www.jamf.com/events/jamf-nation-user-conference/2019/

Training – 5 min

OIT-iOS Mobile Device Security – TBA reporter.ncsu.edu/link/courseview?courseID=OIT-iOSMob-Security&deptName=OIT

OIT-Managing Apple Devices with Jamf Pro – Request reporter.ncsu.edu/link/courseview?courseID=OIT-JPro01-JPro01&deptName=OIT

OIT-Jamf Pro Best Practices for Packagers – Mar 28, 2019 – reporter.ncsu.edu/link/courseview?courseID=OIT-JPro03-JPro03&deptName=OIT

OIT-Advanced OS X Management with Jamf Pro – April 15, 2019 reporter.ncsu.edu/link/courseview?courseID=OIT-JPro02-JPro02&deptName=OIT

CrashPlan for Sub-Org Administrators – Request – reporter.ncsu.edu/link/courseview?courseID=OIT-CPlan1-CPlan1&deptName=OIT

Local Based Commercial Training – training.computertree.com/course/

JAMF Pro Training – www.jamf.com/training/

Service Updates – 15 min

Configuration Management – Jamf Pro V 10.10.0 update will be skipped due to issues with Sites and not being able to access the new config profile form to create or edit a macOS configuration profile. This is confirmed fixed in Jamf Pro 10.11.0 beta 1.

nccloudtest.jamfcloud.com will be running 10.11.0 before the next meeting for testing PLEASE TEST!

Also Service Now Discovery Plugin for JAMF Pro is still having issues accessing more than 1 Site at a time. Considering writing our own as we had before.

CommunityPatch – server version 2 is stable. Have added some authors to nccloudtest. PLEASE TEST!

CrashPlan – No Change Still running 6.5.2 in production. Changing to fully hosted model with SSO over next year but still working on plan. Will require a new full backup and a new client install (not automatic).

Internet Recovery – https://support.apple.com/en-us/HT204904 Command-Option-R to install latest version for hardware or Command-R to install currently installed version.

Software Packaging – autopkg-conductor is installed and working but still have to manually upload some packages. Some movement on JSS-Importer betas but until we see movement on proper API will be limited. The enhancement was set as “planned” in Aug 2018 https://www.jamf.com/jamf-nation/feature-requests/6665/facilitate-uploads-to-cloud-distribution-point-via-api-or-other-non-manual-method

AntiMalware– MSSCEP is End Of Life by Microsoft and should be removed. There is a removal script in Jamf Pro named “Uninstall MS System Center Endpoint Protection (SCEP) for Mac” at nc.jamfcloud.com/scripts.html?id=1605.

DetectX Swift is now available and should be installed using the following two packages:

NCSU-Campus-DetectX_Swiftxxxx.pkg (were xxxx is a version number currently 1085)

NCSU-Campus-DetectX_Swift_License.pkg

For full details see oit.ncsu.edu/help-support/apple/jamf-pro/detectx-setup-in-jamf-pro/

Be aware of CVE-2019-9146 a Zero Day on Google Chrome

https://www.jamf.com/jamf-nation/discussions/31236/cve-2019-9146#responseChild181057

Sensitive Data Discovery – NCSU-Campus-SpirionIdentityFinder1054.pkg

https://nc.jamfcloud.com/packages.html?id=6003

Apple School Manager – No changes or updates

Removing Directory Configurations from JAMF Pro – 5 min

Given that we have confirmed a known issue with setting AD bindings using the “old style” Jamf Directory configuration and that Apple says best practices is to use a configuration profile we need to remove all Directory Bindings from Jamf Pro. Discussion

Interest in AppleCare for Enterprise – 5 min

Apple offers AppleCare for Enterprise which provides less expensive 3 year warranty with on site repair, 24/7 enterprise support, and more. Cost is $103 per unit for 3yr AppleCare Enterprise. Macs are normally ~$160 – $280 for normal AppleCare+. iPads/iPhones normally can not get 3 year coverage but 2 year is $69 or 34.50 per year or theoretically ~$103.50 for 3 years. I have requested the Bill Coker look at the contract to see if there are any issues signing and I have asked Paul Petrogeorge several questions about adding AppleCare Enterprise to our MarketPlace system. Discussion

Interest in AppleCare for Enterprise – 5 min

Apple March 25 Event– 5 min

Rumors point to a software and service announcement event. This has traditionally been a new hardware event but maybe not this year. Anyone have favorite rumor?

Discussion

Q&A – 15 min

You ask we try to answer

Next meeting:

MacTech – Tue. Apr 9, 2019 in Room B16-B Hillsborough from 2:30-4:30 pm.

MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Aug, Sep, Oct, Nov, Dec

MacTech dos not meet in July.

Meetings usually held in B16-B Hillsborough Bld.

Please mark your calendar.