MacTech 09082020

MacTech Groups Agenda
Tuesday, Sep 8, 2020
2:30 to 4:30 pm 

Announcements – 5 min 

OIT only supports macOS 10.14.6 or newer
Status page for services see
OIT Macintosh Support Web Site for updates.
Slack group #macintosh
Apple Sales: Paul & Sys Eng: Dave
macOS versions that shipped with Intel Hardware:
Vintage and Obsolete Apple Products:
Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage.
Antivirus for university owned devices –
Unity Macintosh MultiUser Workflow uses NoLoAD configuration with local home directory at /Users/$uid$
OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.
Please remember to verify prices at with NC State Marketplace
Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request invitation by opening a help desk ticket at Must login to GSX monthly!!
JAMF Pro Enterprise service, and for details
JNUC 2020 is virtual and free –
UNC CAUSE 2020 virtual – October 6-8 , 13-15, and 20-22 –  NCSU and ASU will lead Apple Managers SIG see


Training – 5 min (any course available via Meet/Zoom upon request) 

OIT-iOS Mobile Device Security  – TBA 

OIT-Managing Apple Devices with Jamf Pro – Request – 

OIT-Jamf Pro Best Practices for Packagers – Request – 

OIT-Advanced Apple Device  Management with Jamf Pro – Request 

CrashPlan for Sub-Org Administrators – Request – 

Local Based Commercial Training – 

JAMF Pro Training – 

Service Updates – 30 min 

Configuration Management  – Jamf Pro production is 10.23.0 Jamf Pro 10.23.0 in test on Jamf Pro 10.24b2 is the latest beta. 
On Sep 15, 2020 between 0800 and 1200 OIT will enforce Duo MFA for Jamf Pro web admin, OTA enrollment, Self Service login, and Prestage login via enrollment customization.  Due to the architecture of Jamf Pro, users of the web admin console will be prompted twice for Duo approval. See

Push certificates for and renewed until 09072021.
Jamf Pro is the only approved Configuration Management system for macOS, iOS/iPadOS, and tvOS.  See 

Patch Definition Management – Kinobi Standard no change

Backup for Endpoints – The Code42  production service is at version 8.2.2. Automatic update from Cloud for server and clients.  Use the NCSU-Campus-Install_Code42-822.pkg for new installs which should autoupdate (7.2 for 10.12 or less will not update to 8.x  but will continue to work). The NCSU-Campus-Install Code42CrashPlan License and Config.pkg is still required in the policy as before for new installs.  

Internet Recovery – No change.

Software Packaging – The Autopkg server has moved to a new location in DC 2.  We are seeing several intermittent issues getting packages to upload and become ready.  Working on those and looking at software lifecycle to see if we can get better reliability.

AntiMalware – DetectX Swift is still available and should be installed see   OIT AV internal team is scheduled to meet Sep 18, 2020.  

Sensitive Data Discovery – NCSU-Campus-Spirion10800.pkg waiting for approval for 11.4.

Apple School Manager – No changes or updates. 

AppleCare for Enterprise – Still on hold pending Apple being able to add to MarketPlace. 

Endpoint Protection Standard – Phase 2 deadline-Dec 31, 2020.  Several updates have been added to the  Jamf Pro Cheat Sheet at:  


Apple Serial Number Format Change in 2021 – 5 min 

In 2021, Apple will update the format of serial numbers for products to a randomised, alphanumeric string of 10 characters.  Discussion

Jamf Pro Premature logout – 5 min 

How many folks are seeing Jamf Pro log them out of the web admin console after less than 10 minutes?  Do we need to adjust timeouts again?.  Discussion

Potential Apple Updates and Releases – 10 min
Apple may release new hardware this week.  This could be new iPads or just announcements for new iPhones . 

Q&A – 15 min
You ask we try to answer 

Next meeting: 

MacTech – Tue. Oct 13, 2020  Virtual via Google Meet.
MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Aug, Sep, Oct, Nov, Dec
MacTech does not meet in July.
Meetings usually held in B16-B Hillsborough Bld.
Please mark your calendar.