MacTech Groups Agenda
Tue, Nov 10, 2020
3:00 to 5:00 pm
Announcements – 5 min
OIT only supports macOS 10.14.6 or newer
Status page for jamfcloud.com services see http://status.jamfsoftware.com
OIT Macintosh Support Web Site go.ncsu.edu/mac for updates.
Slack group ncstateit.slack.com #macintosh
Apple Sales: Paul Petrogeorgefirstname.lastname@example.org & Sys Eng: Dave Andersenemail@example.com
macOS versions that shipped with Intel Hardware: support.apple.com/kb/HT1159
Vintage and Obsolete Apple Products: support.apple.com/kb/HT1752
Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage.
Antivirus for university owned devices – go.ncsu.edu/antivirus
Unity Macintosh MultiUser Workflow uses NoLoAD configuration with local home directory at /Users/$uid$
OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.
Please remember to verify prices at www.apple.com/education/pricelists/ with NC State Marketplace
Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request invitation by opening a help desk ticket at firstname.lastname@example.org Must login to GSX monthly!!
JAMF Pro Enterprise service go.ncsu.edu/jamf, go.ncsu.edu/jamfinfo and go.ncsu.edu/uwc for details
UNC CAUSE 2020 is still going on and sessions are available at 2020unccause.sched.com
Training – 5 min (any course available via Meet/Zoom upon request)
OIT-iOS Mobile Device Security – TBA reporter.ncsu.edu/link/courseview?courseID=OIT-iOSMob-Security&deptName=OIT
OIT-Managing Apple Devices with Jamf Pro – Feb 11, 2021 – 1:30 to 4:30 pm
OIT-Jamf Pro Best Practices for Packagers – Mar 11, 2021 – 1:30-4:30 pm
OIT-Advanced Apple Device Management with Jamf Pro – Apr 8, 2021 – 1:30 -4:30 pm
CrashPlan for Sub-Org Administrators – Request – reporter.ncsu.edu/link/courseview?courseID=OIT-CPlan1-CPlan1&deptName=OIT
Local Based Commercial Training – training.computertree.com/course/
JAMF Pro Training – www.jamf.com/training/
Service Updates – 30 min
Configuration Management – Jamf Pro production is 10.25.1 Jamf Pro 10.25.1 in test on nccloudtest, and Jamf Pro 10.26b2 is the latest beta.
Jamf Pro is the only approved Configuration Management system for macOS, iOS/iPadOS, and tvOS. See oit.ncsu.edu/it-security/eps-implementation/config-mgt-systems/
Patch Definition Management – No change.
Backup for Endpoints – The Code42 production service is at version 8.5.0 Existing clients are automatically updated from the cloud server. For New installs only the package in JAMF is “NCSU-Campus-Install Code42-850.pkg”. The “NCSU-Campus-Install Code42CrashPlan License and Config.pkg” is required in the policy as before for new installs.
Internet Recovery – No change. https://support.apple.com/en-us/HT204904. NOTE: Internet Recovery as it exists today will not work with Apple Silicon devices and Apple Configurator will be required for a full nuke and pave in some cases.
Software Packaging – No change. Still seeing issues with package uploads from autopkg and having to fix manually.
AntiMalware – No change. DetectX Swift is still available and should be installed see oit.ncsu.edu/help-support/apple/jamf-pro/detectx-setup-in-jamf-pro/
Sensitive Data Discovery – No change. NCSU-Campus-Spirion10800.pkg
Apple School Manager – There have been significant changes to the ASM interface. REMINDER: For device management ALWAYS use Edit Device Management and NOTHING ELSE!!
AppleCare for Enterprise – Still on hold pending Apple being able to add to MarketPlace.
Endpoint Protection Standard – Phase 2 deadline-Dec 31, 2020.
See Jamf Pro Cheat Sheet at: go.ncsu.edu/jamfcheat
Jamf Update to 10.25.1 adding AllowStandardUserToSetSystemService to Screen Recording – 10 min
Also note version 1.3.0 of PPPC Utility github.com/jamf/PPPC-Utility/releases/tag/1.3.0
Adobe “Half” updates to 2021 – 10 min
So Adobe updated about ½ of their products to a new family CC 2021
Adobe Removal Script in Jamf Pro – 10 min
Adobe has a new way to do removal of individual products. See good article at:
We have added a script for use as Before item in Jamf pro policies:
UNCWide-Adobe-Uninstall Specific App-1.0
This script does error checking, allows for removal of user preference, and is configured using the sapCode, baseVersion, and deleteUserPreferences options in the script payload. Adobe has a list of codes for use with the script at: helpx.adobe.com/enterprise/admin-guide.html/enterprise/kb/apps-deployed-without-base-versions.ug.html
Full Adobe documentation is at:
Apple Rep Paul Petrogeorge – Updates and Feedback – 15 min
Paul and Dave will join us to provide any updates they can and hear feedback on issues we might be having. Discussion
Discussion of Apple “One More Thing” Announcements – 45 min
Apple new hardware and software releases.
Q&A – 15 min
You ask we try to answer
MacTech – Tue. Dec 8, 2020 Virtual via Google Meet.
MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Aug, Sep, Oct, Nov, Dec
MacTech does not meet in July.
Meetings usually held in B16-B Hillsborough Bld.
Please mark your calendar.