MacTech Groups Agenda
Tue, Oct 12, 2021
2:30 to 4:30 pm
Hillsborough B16-B &
Announcements – 5 min
OIT only supports macOS 10.14.6 or newer
Status page for jamfcloud.com services see http://status.jamfsoftware.com
OIT Macintosh Support Web Site go.ncsu.edu/mac for updates.
Slack group ncstateit.slack.com #macintosh
Apple Sales: Paul Petrogeorgeemail@example.com & Sys Eng: Dave Andersenfirstname.lastname@example.org
macOS versions that shipped with Intel Hardware: support.apple.com/kb/HT1159
Vintage and Obsolete Apple Products: support.apple.com/kb/HT1752
Apple Education Support Line 800-800-2775 use this number only. Always verify Applecare Coverage.
Antivirus for university owned devices – go.ncsu.edu/antivirus
Unity Macintosh MultiUser Workflow uses NoLoAD configuration with local home directory at /Users/$uid$
OIT supports only Apple branded Intel (intel64) and Apple Silicon(arm64) hardware for macOS and software. Only unmodified iOS/iPadOS/tvOS is supported.
Please remember to verify prices at www.apple.com/education/pricelists/ with NC State Marketplace
Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request an invitation by opening a help desk ticket at email@example.com Must login to GSX monthly!!
JAMF Pro Enterprise service go.ncsu.edu/jamf, go.ncsu.edu/jamfinfo and go.ncsu.edu/uwc for details
JAMF Pro Cheat Sheet at go.ncsu.edu/jamfcheat for details on common configuration management tasks
Virtual JNUC 2021 October 19–21, 2021 – www.jamf.com/events/jamf-nation-user-conference/2021/
Virtual UNC CAUSE 2021 Oct 12-14& 19-21. Apple Managers’ SIG Wed, Oct 13, 2021 from 3-4 pm.
Training – 5 min
Virtual Quick Start Jamf Pro at NCSU course – 1 Hour – available by scheduling Everette at calendly.com/ncsuega
Hands On only:
OIT-Managing Apple Devices with Jamf Pro – Sep 23 – 1:30-4:30 pm Hillsborough B3
OIT-Jamf Pro Best Practices for Packagers – Oct 26 – 1:30-4:30 pm Hillsborough B3 reporter.ncsu.edu/link/instanceview?courseID=OIT-JPro03-JPro03&deptName=OIT&instanceID=000006
OIT-Advanced Apple Device Management with Jamf Pro – Nov 16 – 1:30-4:30 pm Hillsborough B3
CrashPlan for Sub-Org Administrators – Request – reporter.ncsu.edu/link/courseview?courseID=OIT-CPlan1-CPlan1&deptName=OIT
Local Based Commercial Training – training.computertree.com/course/
JAMF Pro Training – www.jamf.com/training/
Service Updates – 30 min
Configuration Management -Jamf Pro production is currently 10.31.1, test on nccloudtest is 10.32.2, and current beta is 10.33B2. Date for the production update to 10.32.2 is Oct 13, 2021 between 1800 and 2345. Jamf Pro is the only approved Configuration Management system for macOS, iOS/iPadOS, and tvOS. See oit.ncsu.edu/it-security/eps-implementation/config-mgt-systems/
Patch Definition Management –
No change A custom patch server is now available as part of Jamf Pro at no extra cost. The patch server is enabled on both test and production servers but no custom patches have been created.
Backup for Endpoints – No changeThe Code42 production service is at version 8.7.1 Existing clients are automatically updated from the cloud server. For NEW installs only the package in JAMF is “NCSU-Campus-Install Code42-871.pkg”. The “NCSU-Campus-Install Code42CrashPlan License and Config.pkg” is required in the policy as before for new installs.
Internet Recovery – https://support.apple.com/en-us/HT204904.
Also see: https://mrmacintosh.com/restore-macos-firmware-on-an-apple-silicon-mac-boot-to-dfu-mode/
Apple Silicon devices running macOS are more like iPads now and have several recovery options including:
System Recovery – Will boot automatically if macOS Recovery is unavailable
macOS Big Sur USB Installer Drive – External boot for macOS Installers is enabled by default on ASi
Apple Configurator 2 REVIVE – reinstalls macOS Recovery retaining user data on the drive
Apple Configurator 2 RESTORE – reinstalls macOS Recovery, ERASES drive!! and reinstalls macOS
Software Packaging – no change
AntiMalware – No change. DetectX Swift (intel) is still available and should be installed see oit.ncsu.edu/help-support/apple/jamf-pro/detectx-setup-in-jamf-pro/
Apple School Manager – No change. REMINDER Make sure you *unassign* any devices you have sent to surplus.
Endpoint Protection Standard – Phase 2 deadline- Was Dec 31, 2020.
See Jamf Pro Cheat Sheet at: go.ncsu.edu/jamfcheat
Another Word about Surplus – 5 min
Materials management let me know last week (Oct 4th) that another batch of iMacs was surplused in violation of the surplus property guidelines. These iMacs had not been erased and had unknown login names and passwords. As a reminder, again, devices going to surplus must meet all requirements as signed off on the surplus tag, including having had the boot volume suitably formated.
Spirion Removal Please do it 108 devices still have Spiron installed – 5 min
At this point if this Spirion is installed you are in license violation. For full list see:
VPN Security Update Cisco Secure AnyConnect 4.10.03104 – 5 min
OIT is testing the 4.1003104 version of Cisco AnyConnect for release in late Oct 2021. The software is in the Jamf Pro distribution as NCSU-Campus-Cisco_Secure_AnyConnect_4.10.03104.pkg which installs and runs universal. Cisco has released a high vulnerability alert for all versions prior to 4.10.03104. See: https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-anyconnect-lib-hija-cAFB7x4q
So far testing on macOS 10,11, and 12B9 has been positive. Please test and update.
Jamf Pro Update to 10.32.2 – 10 min
Jamf Hosting will update our production Jamf Pro service to version 10.32.1 on Wed Sep 22, 2021 between 1800 and 2345 pm eastern time. This update fixes 3 security issues and completes support for the latest Apple OSes. See release notes at –
Using Google Data Studio to produce reports for Jamf and SCCM data – Joey Jenins – 45 min
Joey will present and demonstrate how he uses Google Data Studio and some API tricks to produce on demand inventory reporting at the NCSU Library.
Q&A – 15 min
You ask we try to answer
MacTech – Tue. Nov 9, 2021 In person/Zoom hybrid
MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Aug, Sep, Oct, Nov, Dec
MacTech does not meet in July.
Meetings usually held in B16-B Hillsborough Bld.
Please mark your calendar.