MacTech Groups Agenda
Tue, May 10, 2022
2:30 to 4:30 pm
Hillsborough B16-B &
Announcements – 5 min
OIT only supports macOS 10.15.7 or newer after Dec 31, 2021
Status page for jamfcloud.com services see http://status.jamfsoftware.com
OIT Macintosh Support Web Site go.ncsu.edu/mac for updates.
Slack group ncstateit.slack.com #macintosh
Apple Sales: Paul Petrogeorgeemail@example.com & Sys Eng: Dave Andersenfirstname.lastname@example.org
Vintage and Obsolete Apple Products: support.apple.com/kb/HT1752
Apple Education Support Line 800-800-2775 use this number only. Always verify Applecare Coverage.
Antivirus for university owned devices – go.ncsu.edu/antivirus
Unity Macintosh MultiUser Workflow uses NoLoAD configuration with local home directory at /Users/$uid$
OIT supports only Apple branded Intel (intel64) and Apple Silicon(arm64) hardware for macOS and software. Only unmodified iOS/iPadOS/tvOS is supported.
Please remember to verify prices at www.apple.com/education/pricelists/ with NC State Marketplace
Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request an invitation by opening a help desk ticket at email@example.com Must login to GSX monthly!!
JAMF Pro Enterprise service go.ncsu.edu/jamf, go.ncsu.edu/jamfinfo and go.ncsu.edu/uwc for details
Required Jamf Pro Implementation of Endpoint Protection Standard – go.ncsu.edu/jamfeps
JAMF Pro Cheat Sheet at go.ncsu.edu/jamfcheat for details on common configuration management tasks
JNUC 2022 – Everette will attend live – https://www.jamf.com/events/jamf-nation-user-conference/2022/ NOTE there is a cheaper (not free) virtual option that avoids travel and lodging costs.
Training – 5 min
Virtual Quick Start Jamf Pro at NCSU course – 1 Hour – available by scheduling Everette at calendly.com/ncsuega
Hands On only:
OIT-Managing Apple Devices with Jamf Pro – TBA
OIT-Jamf Pro Best Practices for Packagers – TBA reporter.ncsu.edu/link/instanceview?courseID=OIT-JPro03-JPro03&deptName=OIT&instanceID=000006
OIT-Advanced Apple Device Management with Jamf Pro – TBA
CrashPlan for Sub-Org Administrators – Request reporter.ncsu.edu/link/courseview?courseID=OIT-CPlan1-CPlan1&deptName=OIT
Local Based Commercial Training – training.computertree.com/course/
JAMF Pro Training – www.jamf.com/training/
Service Updates – 20 min
Configuration Management -Jamf Pro production is currently 10.37.2, test on nccloudtest is 10.38.0, and current beta is not available. Tentative update of nc.jamfcloud.com Wed May 18, 2022. See release notes at
Jamf Pro is the only approved Configuration Management system for macOS, iOS/iPadOS, and tvOS. See oit.ncsu.edu/it-security/eps-implementation/config-mgt-systems/
Patch Management –
OIT recommends the following best practice to deploy and patch macOS Applications in this order:
Mac Apps App Installers from the Jamf Catalog
App Store Apps with automatic update set
Patch Management Titles with latest packages from JCDS
Policies with custom packages
See docs.jamf.com/jamf-app-catalog/Jamf_App_Catalog.html for available App Installer and Patch Management titles.
Backup for Endpoints – The Code42 production service is at version 8.8.4.
For NEW installs only, use the package in JAMF is “NCSU-Campus-Install Code42-871.pkg” New installers will be created for version 10 due 2nd quarter 2022.. The “NCSU-Campus-Install Code42CrashPlan License and Config.pkg” is required in the policy as before for new installs.
Internet Recovery – https://support.apple.com/en-us/HT204904.
Also see: https://mrmacintosh.com/restore-macos-firmware-on-an-apple-silicon-mac-boot-to-dfu-mode/
Change to Adobe distribution see discussion below
AntiMalware – No change. DetectX Swift 1.0982 (universal) is still available and should be installed. See oit.ncsu.edu/help-support/apple/jamf-pro/detectx-setup-in-jamf-pro/
Apple School Manager – No change. REMINDER Make sure you *unassign* any devices you have sent to surplus.
Endpoint Protection Standard – Required Jamf Pro Implementation of Endpoint Protection Standard is at go.ncsu.edu/jamfeps
Proposed Change to Adobe application Distribution – 20 min
Jamf has released their Mac Apps App Installers from the Jamf Catalog feature and testing has gone well. Read about the feature here:
Anyone can start using these now and OIT recommends that Patch Titles be replaced with these. To setup an App Installer see
The majority of the Adobe Apps are already in the Jamf Catalog and installation and patching is working well in OIT testing.
OIT would like to stop creating installer packages for all Adobe products *except* those not in the App Store and not in the Jamf Catalog. The only packages we would produce would be universal packages for:
NOTE: There is no change to cost. All Adobe Installers regardless of source install as Named User Licenses which would need to be purchased from OIT licensing as usual. The conversion installer to change over to Shared Device License (NCSU-Campus-SDLicense_Only) would need to be applied and appropriate licenses purchased from OIT licensing as usual when needed (labs, multiuser devices, etc).
New devices on Apple Obsolete List – 5 min
The following products will be obsolete (service unavailable) worldwide
MacBook Air (11-inch, Early 2014)*
MacBook Air (13-inch, Early 2014)*
MacBook Pro (Retina, 13-inch, Mid 2014)*
Tech Short – Jamf Connect Configuration – 15 min
Everette will discuss a new way to create the Profile for Jamf Connect Login using the web GUI. We will also discuss why Ignore Roles (OIDCIgnoreAdmin key) should be set.
Q&A – 15 min
You ask we try to answer
MacTech – Tue. Jun 14, 2022 In person/Zoom hybrid
MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Aug, Sep, Oct, Nov, Dec
MacTech does not meet in July.
Meetings usually held in B16-B Hillsborough Bld.
Please mark your calendar.