OIT Responsibilities

• Recommend suitable equipment for accessing and using OIT services
• Provide guidance for equipment setup, configuration and connectivity from alternate location
• Restore core OIT services within a target period of 30 calendar days.
  NOTE: If both OIT Data Centers are disabled, recovery may well exceed 30 calendar days.

Supported Unit (Customer) Responsibilities

• Develop alternate business processes to use when information technology services are unavailable.
• Obtain equipment suitable for:
  • Access to the Internet
  • Remote login capability to access critical applications
• Relocate to alternate work location (specified in unit’s Business Continuity Plan)