Knowledge Classes
Getting Smart with ServiceNow Knowledge
- Feb. 25; 10-11am
- April 28; 2-3pm
Knowledge Creation Articles
Please note that some of these articles are outdated after the recent upgrade to the Paris version of ServiceNow. They are in the process of being revised.
- Knowledge Overview
- Access and Roles
- Working with Knowledge Articles
- Style Guide and Formatting Guidelines
- Working with Images