OIT to phase out Mail Manager personal forwards

OIT will phase out personal forwards that are created using its Mail Manager (USMDB forwarding) tool. Users may continue to renew and create personal forwards with this tool until June 30, 2014; however, all personal forwards will expire on Dec. 31, 2014.

If you want to forward your Gmail to a personal account, you will need to use Google’s Gmail forwarding tool. OIT recommends that you expire your personal forwards in the Mail Manager tool immediately and begin forwarding via Google. To set up a forward within Gmail, see Google’s procedures: Automatically forward emails to another account.

Note: OIT will email all users that have personal forwards, notifying them about the discontinuation of the service and providing them with instructions for setting up a Gmail forward.

Please keep in mind that if you are leaving the university, the retention of your Gmail/Google account will depend on your affiliation (student, faculty or staff). For more information, see:

OIT to keep certain forwards and aliases

OIT will retain its Mail Manager (USMDB forwarding) tool for the following types of aliases and forwards:

  • Departmental Forward: ced_ipad_setup@ncsu.edu –> ced_support@ncsu.edu

  • Departmental Alias: graduate_secretary@ncsu.edu –> jmcarter@ncsu.edu

  • Hosted Alias: rqu@cropsci.ncsu.edu –> rqu@ncsu.edu

  • Personal Alias: firstname_lastname@ncsu.edu –> unityid@ncsu.edu

For help or questions, please contact the NC State Help Desk: help@ncsu.edu or 919.515.HELP (4357).