MacTech 04152015

MacTech Group Agenda

Wednesday, April 15, 2015

2:30 to 4:30 — Room B16-B Hillsborough Bld.

1) Announcements – 5 min

a OIT supports only version 10.8.5 or newer of Mac OS X after Dec 31, 2014

b OS X versions that shipped with Intel Hardware:

c Vintage and Obsolete Apple Products:

d Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage with purchase info.

e OIT does not have a  support policy for Boot Camp. & OIT  does not support Classic mode at all.

f Mac Collection Licenses and Media info at

g Kaspersky Endpoint Protection for Macintosh – Antivirus for campus.

h OIT Macintosh Support Web Site for updates.

i Unity Macintosh Workflow uses /Users/$uid$ in the Active Directory configuration with a local home on each machine

j Modified Unity Macintosh Installs are supported by the unit which has made the modifications.

k OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.

l Please remember to check prices at to verify best price with NC State Marketplace

m Authorized NC State personnel wanting to get access to training and tools for Apple Certified Technician should register at   Email for Sold-to Account number and approval.

n UNC Combined Pricing Initiative (CPI)

o Casper Suite Enterprise service  (or

p MacPolicy moved to quarterly schedule. Next meeting May 2015

q USB SuperDrive compatible devices:

2) Casper updates and Clean Up- 5 min

The Casper 9.70 update is delayed by issue delivering Packages with spaces in the name. 

Only 2 units have emailed a list of Casper Extension Attributes they want to keep ahead of the deadline tomorrow (04162015).  This is the first of a series of cleanups we will do to help make sure Casper is working as fast and efficiently as possible. Discussion

3) Package Needs for Fall 2015  – 5 min.

Round-the-Room requests for packages since few folks have  Discussion

4) Loss Recovery Practices – 10 min

There has been some discussion on ideas for best practices for loss recovery using tools that could be installed by Casper.  Currently OIT has no policy or best practice in place for this.  Everette will try to get OIT Security

 and Compliance and/or OGC to come and talk about this in May or June.  Discussion.

5) Tech Short: Duet iPad Monitor Sharing- 10 min

Demo on how to use the Duet software to turn an iPad into a second monitor using charging cable. 



6) DEP, VPP,  & NCSU MarketPlace Demo- 60 min

Demo on how to use NCSU MarketPlace to purchase VPP Credit, add it to the Apple VPP iTunes Store.  Also how to setup DEP and VPP in Casper, use enrollment policies and VPP Invitations.  Details on what works.  Discussion

8) Q&A   – 10 min

You ask we try to answer

Next meeting – Tue. May 12, 2014 in Room B16-B Hillsborough from 2:00-4:30 pm .   

MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Sep, Oct, Nov, Dec

MacPolicy – 2nd Tuesday in Feb, May, Aug, Nov.

Neither MacPolicy or MacTech will not meet in July.

All meetings will be held in B16-B Hillsborough Bld unless otherwise announced. 

Please mark your calendar.