MacTech Agenda 03072016

MacTech Group Agenda
Tuesday, March 8, 2016
2:30 to 4:30 — Room B16-B Hillsborough Bld.

1) Announcements – 5 min

a OIT supports only version 10.9.5 or newer of Mac OS X after Dec 31, 2015

b OS X versions that shipped with Intel Hardware:

c Vintage and Obsolete Apple Products:

d Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage with purchase info.

e OIT does not have a  support policy for Boot Camp. & OIT  does not support Classic mode at all.

f Mac Collection Licenses and Media info at

g Kaspersky Endpoint Protection for Macintosh – Antivirus for campus.

h OIT Macintosh Support Web Site for updates.

i Unity Macintosh Workflow uses /Users/$uid$ in the Active Directory configuration with a local home on each machine

j Modified Unity Macintosh Installs are supported by the unit which has made the modifications.

k OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.

l Please remember to check prices at to verify best price with NC State Marketplace

m Authorized NC State personnel wanting to get access to training and tools for Apple Certified Technician should register at   Email for Sold-to Account number and approval. Must login each month to keep!!

n UNC Combined Pricing Initiative (CPI)

o Casper Suite Enterprise service  (, for details)

p March 2016 Apple Bulk Buy: last day to create an Apple template is 12:00PM, March 11, 2016


2) Training – 5 min

  • CrashPlan for Organization Administrators Training Class
  • Mobile Security for iOS Devices (iPhone, iPad, and iPod Touch) Lunch N Learn
    April 6, 2016 (12:00 PM – 01:00 PM)
  • Managing OS X with Casper Suite Training Class
    March 24, 2016 8:30-Noon, Hillsborough B3

3) Service Updates- 20 min

Casper -Seeing issue  D-010093 where Cloud or JDS Distribution Point fails to edit packages while using WebApp

CrashPlan – Client 4.5.2 and  server 5.1.2 update completed Feb 25, 2016.  Client 5.1.2 now default at for download.  Issue with brand new Sub-orgs where “deferred” login is not working and blocks automatic addition of new users.

NetBoot – 10.11.3 (nuke.nbi & sh) has been updated on the netboot server and added makekiosk.nbi/sh for use with new/clean OS X machines.  Also complete rebuild of netboot disk structure is complete.

AutoPKGR – no new packages, however clean up requests will be coming out  for March 28, 2016.


4) Kaspersky Updates- 10 min

Several changes have been made to the Kaspersky server rules for OS X which should make installs work now. Some work has been done on a unified installer but there is an issue with applying the license.  We believe that the new rules should fix the install issues.  Still trying to get info from Kaspersky about using the internal update server to avoid web security lockout.  Having trouble since we do not pay for Platinum Support. Are people seeing any difference since March 1, 2016?  Discussion

5) Recent OS X Ransomeware— 10 min

Talk about the computerworld article on recent OS X ransomeware and the need for good backups:


6) Q&A – 15 min

You ask we try to answer

Next meetings:

MacTech – Tue. Apr 12, 2016 in Room B16-B Hillsborough from 2:30-4:30 pm.

MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Sep, Oct, Nov, Dec

MacPolicy – 2nd Tuesday each quarter in Feb, May, Aug, Nov.

Neither MacPolicy or MacTech will not meet in July.  Meetings usually held in B16-B Hillsborough Bld.

Please mark your calendar.