Central IT extended maintenance scheduled for April 2-3

OIT services with dependencies on Data Center 1 (DC1) or Data Center 2 (DC2) may be degraded or unavailable for extended periods during the maintenance window. Services expected to be offline for the majority of the maintenance window include, but are not limited to:

  • MyPack Portal
  • Human Resources, Financial and Student systems
  • OIT backup services
  • Virtual Computing Lab (VCL) services
  • WolfPrint services
  • Authenticated SMTP to smtp.ncsu.edu (See IMAP Settings.)
  • conferences.ncsu.edu

No new accounts will be created on Saturday, April 2.

Services that may experience intermittent periods of unavailability or slow performance during the maintenance window include, but are not limited to:

  • Shibboleth (Sites using Shibboleth for authentication will be impacted.)
  • www.ncsu.edu (NC State‚Äôs home page)
  • High Performance Computing (HPC) cluster, including access to storage from HPC nodes
  • SysNews
  • AFS hosted sites
  • cPanel, Hosted WordPress and WordPress blogs
  • LDAP (Updates will be available after the maintenance is completed.)
  • Kerberos
  • OIT hosted systems
  • Networked Attached Storage (NAS) shares and exports

Other planned extended maintenance windows that can possibly impact IT services include:

  • Saturday, Sept. 17, 2016 through Sunday, Sept. 18, 2016
  • Saturday, Nov. 5, 2016 through Sunday, Nov. 6, 2016

For scheduled system changes and updates, see the Change Management Calendar or visit SysNews. If you have any questions, contact the NC State Help Desk at help@ncsu.edu or 919.515.4357 (HELP).